Collections Specialist

Green Key Resources; Rockville (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Green Key Resources is seeking an Audit & Collections Analyst to join a finance and operations team in Rockville, Maryland. This critical role entails managing collections and ensuring accurate reporting and audit support.

The ideal candidate will have at least 3 years of experience in collections, strong analytical and communication skills, and proficiency in Microsoft Office. This position is fully onsite and offers a collaborative environment focused on detail and excellence.

Qualifications

• 3+ years of experience in collections or accounts receivable.
• Strong collections and audit experience preferred.
• Ability to manage high-volume outreach.

Responsibilities

• Manage collection efforts for outstanding accounts.
• Coordinate audit-related activities, including documentation.
• Generate reports on collection activity and account status.

Skills

Collections experience

Analytical skills

Communication skills

Problem-solving skills

Organizational skills

Education

Bachelor's degree preferred

Tools

Microsoft Office

Database systems

Job description

Green Key Resources is partnering with a well-established organization seeking an Audit & Collections Analyst to join its finance and operations team. This position plays a critical role in ensuring accurate contribution reporting, collections activity, audit support, and account reconciliation.

The ideal candidate will have a strong collections background, analytical skills, and the ability to communicate effectively with external stakeholders regarding outstanding balances, audit findings, and payment arrangements.

Key Responsibilities

• Manage collection efforts for outstanding accounts through phone, email, and written correspondence.
• Review aging reports and prioritize collection activities based on established timelines.
• Process and track payments received for delinquent accounts and audit findings.
• Coordinate audit-related activities, including gathering documentation, monitoring audit status, and processing completed audits.
• Investigate discrepancies and work with employers, clients, and internal teams to resolve outstanding issues.
• Prepare and distribute delinquency notices and collection correspondence.
• Negotiate repayment arrangements and document agreements.
• Maintain accurate records within internal databases and reporting systems.
• Collaborate with legal counsel and external partners regarding escalated collection matters.
• Assist with audit compliance efforts by organizing and reviewing supporting documentation.
• Respond to customer inquiries, process payments, and provide exceptional customer service.
• Generate reports and provide updates regarding collection activity and account status.

Qualifications

• 3+ years of experience in collections, accounts receivable, audit support, payroll auditing, or a related field.
• Strong collections experience required; audit experience is highly preferred.
• Experience reviewing and analyzing aging reports.
• Ability to manage high-volume outreach through phone and email communication.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication abilities.
• Bachelor's degree preferred; equivalent experience considered.
• Experience with payroll auditing, compliance reviews, benefits administration, trust fund administration, or similar environments is a plus.
• Proficiency with Microsoft Office and database systems.
• Fully onsite

This opportunity is ideal for a detail-oriented professional who enjoys combining collections, analysis, customer interaction, and audit support in a collaborative environment.