Collections Specialist - Credit & Receivables

MHC; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Prescription Insurance

Disability Insurance

Life Insurance

Paid Time Off

401k and Profit Sharing

Flexible Spending Account

Internal Promotion Opportunities

On the Job Training

Job summary

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. The Credit Specialist role focuses on collecting outstanding trade receivables and resolving processing issues with branches and third-party payers.

You will update records in real time and support management with accounts receivable aging and reporting. We value detailed, organized professionals with strong communication skills who can handle multiple tasks and assist in approving new

Qualifications

• Requires two or more years of account administration / collection experience.
• Excellent communication skills with an emphasis towards customer service.
• Must be detail oriented and have good organization skills.
• Requires knowledge of computer systems including Excel, Word, Outlook, and the Internet. Prior experience with AS/400 is desired
• Post-secondary education preferred.

Responsibilities

• Communicates with customers by telephone and/or via e-mail to collect all open items on account.
• Updates the business system with real-time collection notes following discussions with account debtors.
• Evaluates customer payment receipts and attempts to collect delinquent accounts; may write collection letters; makes collection telephone calls or make recommendations for credit limit adjustments.
• Reviews accounts receivable aging to ensure accounts are reconciled and that all payments have been processed correctly.
• Works with branches or third-party payers to resolve processing issues.
• Prepares reports, as requested by manager, to provide update on payment status of past due accounts to keep Operations Credit Manager informed on past due accounts.
• Assists management in the approval of new business.
• Performs other duties as assigned by supervisor.

Skills

Account collection

Customer service

Detail oriented

Organization

Excel

AS/400

Education

Post-secondary education preferred

Tools

Excel

Word

Outlook

AS/400

Job description

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. The Credit Specialist role focuses on collecting outstanding trade receivables and resolving processing issues with branches and third-party payers.

You will update records in real time and support management with accounts receivable aging and reporting. We value detailed, organized professionals with strong communication skills who can handle multiple tasks and assist in approving new