Fleet Accounts Executive

Murphy-Hoffman Company; Durham (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Medical/Dental Insurance

Disability & Life Insurance

PTO (Paid Time Off)

401k & Profit Sharing

Flexible Spending Account

Internal Promotion Opportunities

On-the-Job Training

Job summary

Murphy-Hoffman Company, a leading Kenworth dealer network, is seeking a Fleet Account Representative to manage assigned fleets and act as primary contact for customer needs.

You will coordinate truck specifications, delivery, and service flow, while promoting all company services and resolving issues across departments. CDL is required, and strong communication and organizational skills are essential.

Qualifications

• Broad knowledge of Company's services, products and marketing techniques.
• Product knowledge.
• Prospector Knowledge & Computer Skills preferred.
• Strong verbal and written communication skills.
• Good organizational and time management skills.
• High energy level and positive attitude.
• CDL required.

Responsibilities

• Calls on assigned accounts, maintaining an open line of communication with the customer in relation to their requirements.
• Assist the Sales Manager / Branch Manager with the fleet's truck specifications, pre-bills, change orders, and new truck paperwork. Stays up to date with the fleet's specifications and options.
• Coordinates new truck delivery process, trade receipt process and flow of equipment through Service and Body.
• Provides information for any parts, warranty, or service issues the fleet may have at home or on the road. Works to resolve the issues, using all available resources.
• Makes all company services available to the customers.
• Refers complaints and opportunities to proper department managers of the Company.
• Keeps informed on new products and other general information of interest to customers that will assist in sales efforts or raise levels of service.
• Keeps records and makes reports on all phases of activities.
• Assists efforts with outside parts and service sales personnel to achieve full market penetration.
• Keeps all departments informed on customer needs.
• Performs other duties as assigned by supervisor.

Skills

Company services knowledge

Product knowledge

Prospector knowledge

Verbal and written communication

Organizational skills

High energy

CDL license

Job description

Murphy-Hoffman Company, a leading Kenworth dealer network, is seeking a Fleet Account Representative to manage assigned fleets and act as primary contact for customer needs.

You will coordinate truck specifications, delivery, and service flow, while promoting all company services and resolving issues across departments. CDL is required, and strong communication and organizational skills are essential.