Fleet Account Specialist: Truck Fleet Support & Sales

Murphy-Hoffman Company (MHC Kenworth); Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Medical Insurance

Dental Insurance

Prescription Insurance

Disability Insurance

Life Insurance

Paid Time Off

401k with Employer Match

Flexible Spending Account

On the Job Training

Internal Promotion Opportunities

Job summary

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. The Fleet Account Representative acts as primary MHC contact for assigned fleet(s), ensuring the fleet’s needs are met by interacting with key personnel at the customer and within the dealership.

This role requires broad knowledge of the company’s services, products, and marketing techniques. The Fleet Account Representative calls on accounts, assists with truck specifications and paperwork,

Qualifications

• Broad knowledge of company’s services and marketing techniques.
• Product knowledge.
• Prospector knowledge & Computer skills preferred.
• Strong verbal and written communication skills.
• Good organizational and time management skills.
• High energy level and positive attitude.
• CDL required.

Responsibilities

• Calls on assigned accounts and maintains an open line of communication with the customer in relation to their requirements.
• Assist the Sales Manager / Branch Manager with the fleet’s truck specifications, pre-bills, change orders, and new truck paperwork. Stays up to date with the fleet’s specifications and options.
• Coordinates new truck delivery process, trade receipt process and flow of equipment through Service and Body.
• Provides information for any parts, warranty, or service issues the fleet may have at home or on the road. Works to resolve the issues, using all available resources.
• Makes all company services available to the customers.
• Refers complaints and opportunities to proper department managers of the Company.
• Keeps informed on new products and other general information of interest to customers that will assist in sales efforts or raise levels of service.
• Keeps records and makes reports on all phases of activities.

Skills

Broad knowledge of services

Product knowledge

Prospecting knowledge

Computer skills

Verbal communication

Written communication

Organizational skills

Time management

CDL required

Job description

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. The Fleet Account Representative acts as primary MHC contact for assigned fleet(s), ensuring the fleet’s needs are met by interacting with key personnel at the customer and within the dealership.

This role requires broad knowledge of the company’s services, products, and marketing techniques. The Fleet Account Representative calls on accounts, assists with truck specifications and paperwork,