Collections Specialist (Contract) – High-Volume B2B

Calance; Dallas (TX); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

EPO/PPO Medical Plans

401K Retirement vesting program (VOYA)

Flex Spending Plan

Voluntary Life, AD&D, STD or LTD plans

Job summary

Calance is seeking a Collections Analyst in Dallas, TX for a 3-6+ month contract. The role focuses on high-volume B2B collections, handling calls and correspondence, and providing customer service to resolve outstanding balances.

You will work with asset managers and operations teams, perform reconciliations, and help reduce delinquency while meeting daily and monthly targets in a fast-paced environment. Local candidates only; W2 only.

Qualifications

• 2+ years of high-volume corporate, B2B collections experience.
• Knowledge of full cycle accounts receivable and collections procedures.
• Commitment to excellent customer service- verbal and written.
• Ability to prioritize and manage multiple responsibilities and projects, within tight deadlines.
• Proficiency in Adobe Acrobat and Microsoft Office, with advanced Excel experience.

Responsibilities

• Accountable for reducing delinquency for assigned accounts.
• Enlist the efforts of various internal groups to accelerate the collection process.
• Communicate & follow up effectively with customers regarding their accounts daily.
• Establish and maintain effective and cooperative working relationships with customers, asset managers, property operations teams, and other various internal departments as necessary.
• Perform other assigned tasks and duties necessary to support the accounts receivable department.

Skills

High-volume B2B collections

Customer service

AR lifecycle

Tools

Adobe Acrobat

Microsoft Office

Excel

Job description

Calance is seeking a Collections Analyst in Dallas, TX for a 3-6+ month contract. The role focuses on high-volume B2B collections, handling calls and correspondence, and providing customer service to resolve outstanding balances.

You will work with asset managers and operations teams, perform reconciliations, and help reduce delinquency while meeting daily and monthly targets in a fast-paced environment. Local candidates only; W2 only.