Onsite Dallas: B2B Collections Analyst

Tier4 Group; Dallas (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Tier4 Group in Dallas, TX is seeking a Collections Analyst to join our Finance and Accounts Receivable team onsite. You will manage a portfolio of business accounts, resolve outstanding balances, and collaborate with internal teams to improve cash flow.

The ideal candidate has 2–5 years in B2B collections, excellent communication skills, and a proven ability to prioritize multiple deadlines in a fast-paced environment. This W2 contract role offers ongoing opportunities based on performance.

Qualifications

• 2-5 years of B2B collections experience in a high-volume corporate environment.
• Experience managing a significant customer portfolio with responsibility for collection performance and account resolution.
• Demonstrated ability to work effectively in a deadline-driven environment.
• Excellent customer service and relationship management skills.
• Strong verbal and written communication abilities.
• Proven ability to prioritize multiple tasks and manage competing deadlines.

Responsibilities

• Manage and monitor an assigned portfolio of customer accounts to reduce delinquency and improve collections performance.
• Conduct collection outreach through phone calls, email correspondence, and customer meetings as needed.
• Investigate and resolve payment discrepancies, short payments, unapplied cash, and billing disputes.
• Review customer account activity and reconcile account balances.
• Partner with internal stakeholders to accelerate payment resolution and improve collection outcomes.
• Prepare and maintain aging reports, account analysis, and collection status updates.
• Support customer refund requests, account adjustments, credits, and write-off activities in accordance with company policies.
• Participate in regular account review meetings with business partners and leadership.
• Maintain accurate records of collection activities and customer communications.
• Deliver a high level of customer service while balancing collection objectives and relationship management.
• Assist with special projects and process improvement initiatives within the Accounts Receivable function.

Skills

B2B collections

Customer service

Communication

Deadline-driven

Organizational skills

Problem solving

Tools

Advanced Excel

ERP/CRM systems

Yardi

Salesforce

Oracle / SAP Business One

Job description

Tier4 Group in Dallas, TX is seeking a Collections Analyst to join our Finance and Accounts Receivable team onsite. You will manage a portfolio of business accounts, resolve outstanding balances, and collaborate with internal teams to improve cash flow.

The ideal candidate has 2–5 years in B2B collections, excellent communication skills, and a proven ability to prioritize multiple deadlines in a fast-paced environment. This W2 contract role offers ongoing opportunities based on performance.