Collections Specialist – Auto Finance (Las Vegas, On-site)

Hankey Group; Las Vegas (NV); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision benefits

Life Insurance and Long-term disab.

401K matching

Employee Stock Ownership Program

Résumé du poste

Westlake Financial is seeking a Collections Representative in Las Vegas, NV. You will handle inbound and outbound calls, set up payment plans, and negotiate fair solutions to reduce delinquencies in a fast-paced, compliant environment.

Requirements include strong communication, at least one year in consumer collections, knowledge of FDCPA, and proficiency with Excel and Outlook. This is an on-site, full-time role with comprehensive benefits and incentive pay.

Qualifications

• Must have good communication and negotiation skills.
• Knowledge of collection laws including the FDCPA.

Responsabilités

• Handle inbound and outbound calls with professional support.
• Set up payments or create plans for past-due accounts.
• Negotiate fair payment solutions while meeting goals.
• Keep detailed notes on all interactions and actions.
• Protect confidential information.

Connaissances

Communication

Negotiation

Multitasking

FDCPA knowledge

Computer proficiency

Excel

Outlook

Telephone etiquette

Team player

Experience in collections

Formation

High school diploma or equivalent

Outils

Microsoft Excel

Microsoft Outlook

Description du poste

Westlake Financial is seeking a Collections Representative in Las Vegas, NV. You will handle inbound and outbound calls, set up payment plans, and negotiate fair solutions to reduce delinquencies in a fast-paced, compliant environment.

Requirements include strong communication, at least one year in consumer collections, knowledge of FDCPA, and proficiency with Excel and Outlook. This is an on-site, full-time role with comprehensive benefits and incentive pay.