Collections Specialist

TalentHop; United States; Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Paid holidays

Referral program bonus

Career growth opportunities

Job summary

TalentHop is seeking a fully remote Collections Specialist to join our client in the debt collection industry. You will manage consumer accounts, communicate professionally, and support debt recovery efforts. The ideal candidate has strong communication skills, proficient computer use, and the ability to work well in a team.

This role offers growth opportunities and a stable, full-time schedule. You will participate in daily collection activities, use collection software, and attend regular team

Qualifications

• Prior experience in debt collection or call center environments is preferred.
• Proficiency with computers and collection software.
• Strong verbal and written communication skills.
• Reliable with strong attendance and time-management skills.

Responsibilities

• Communicate professionally with consumers to collect outstanding debts.
• Manage customer accounts using collection software and computer systems.
• Maintain accurate account information and follow collection procedures.
• Participate in regular team meetings through Zoom.
• Maintain consistent attendance and reliability.
• Collaborate with team members to achieve collection targets.
• Support daily collection activities and operational objectives.

Job description

TalentHop is recruiting for a fully remote Collections Specialist role with a client operating in the debt collection industry. The position involves managing consumer accounts, communicating with customers professionally, and supporting debt recovery efforts.

The ideal candidate should have strong communication skills, computer proficiency, and the ability to work effectively in a team environment. This role offers opportunities for growth while contributing to the company’s financial and operational goals.

Key Responsibilities:

• Communicate professionally with consumers to collect outstanding debts.
• Manage customer accounts using collection software and computer systems.
• Maintain accurate account information and follow collection procedures.
• Participate in regular team meetings through Zoom.
• Maintain consistent attendance and reliability.
• Collaborate with team members to achieve collection targets.
• Support daily collection activities and operational objectives.

Requirements:

• Prior experience in debt collection or call center environments is preferred.
• Proficiency with computers and collection software.
• Strong verbal and written communication skills.
• Reliable with strong attendance and time-management skills.
• Ability to work effectively in a team environment.
• Availability for a full-time Monday through Friday schedule.

Benefits:

• Medical, dental, and vision insurance.
• Paid time off.
• Paid holidays.
• Referral program bonus.
• Career growth opportunities.