Collections Specialist

BCforward

Phoenix (AZ)

On-site

USD 40,000 - 50,000

Full time

14 days+

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Job summary

A leading company is seeking a Collector I in Phoenix to join their collections team. The role involves coordinating activities to collect delinquent auto loan payments and requires strong analytical and communication skills. Candidates should possess a Bachelor of Technology degree and demonstrate proficiency in Microsoft Office. A minimum schedule of in-office work is required during training, transitioning to a flexible hybrid schedule post training.

Qualifications

Good analytical and organizational skills.
Intermediate MS Office skills required.
Excellent oral and written communication skills.
Ability to work autonomously while managing multiple projects.

Responsibilities

Coordinate activities of collecting delinquent payments for auto loan accounts.
Notify customers of delinquent accounts.
Maintain accurate records of collections.

Skills

Analytical skills

Organizational skills

MS Excel

MS Access

MS Word

MS PowerPoint

Communication skills

Mathematical skills

Knowledge of Fair Debt Collection Practices Act

Education

Bachelor of Technology (B.Tech.)

Job description

2 days ago Be among the first 25 applicants

This range is provided by BCforward. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $24.00/hr

Direct message the job poster from BCforward

Senior Lead Talent Acquisition | Bachelor of Technology (B.Tech.)

Position Title: Collector I

Location: 4605 East Elwood Street Phoenix, AZ 85040

Expected Duration: Full time permanent

You will need to work in the office on Tuesday, Wednesday, and Thursday each week throughout training.

You must satisfactorily complete all training and pass the final training exam(s) with a minimum passing score of 80%.

Once training is complete, the role will require the following schedule, minimum 2-3 days in the office per week:

Mon - Thursday: 11am-8pm MST
Fridays: 9am-6pm MST
Saturdays rotate approximately every third (depending on staffing levels) 7am-11am MST

As a Collections Team member, you’ll coordinate the activities of collecting delinquent payments for auto loan accounts from customers. The main function of a collector is to locate and notify customers of delinquent accounts to solicit payment. A typical collector is responsible for receiving payment, preparing statements to the credit department if the customer doesn’t respond, and keeping records of collection

Equipment will be provided to the candidate

Skills Required:

Good analytical and organizational skills with close attention to detail.
Intermediate MS Office skills in Excel, Access, Word, and PowerPoint.
Excellent oral and written communication skills.
Ability to interface work autonomously and handle multiple projects simultaneously.
Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Other Skills and Abilities Knowledge of and Compliant with the Fair Debt Collection Practices Act, local, state, and federal collection laws.

Seniority level