AR Collections Specialist

Confidential Jobs; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Vision insurance

Medical insurance

401(k)

Job summary

A reputable organization is seeking an AR Collections Specialist to manage a multimillion-dollar portfolio with over 500 accounts. The role involves high-volume collection communications and ensuring timely repayments. Ideal candidates will possess solid experience in collections, strong customer service skills, and a detail-oriented approach to problem-solving.

Qualifications

• 3-5 years’ experience making high volume collection calls.
• Strong proficiency in Microsoft Excel and Word.
• Creative problem solver with great customer service skills.

Responsibilities

• Managing 500+ assigned accounts.
• Maintaining high volume of daily collection calls.
• Arranging for debt repayment schedules.

Skills

Customer service

Problem solving

Attention to detail

Communication

Education

Equivalent work experience

Tools

Microsoft Excel

Microsoft Word

Job description

2 days ago Be among the first 25 applicants

This range is provided by Confidential Jobs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$29.00/hr - $32.00/hr

The AR Collections Specialist will be in charge of maintaining a multimillion-dollar aging portfolio of 500+ existing customers. This position will report to the Accounts Receivable Manager and will play a critical role in supporting the daily operations of the AR department.

Responsibilities:

• Managing 500+ assigned accounts, low to high dollars.
• Maintain high volume of daily collection calls and e-mail communications with customer base.
• Arranging for debt repayment or establishing repayment schedules based on customer’s financial situations.
• Constantly following up with customers to ensure a quick and easy repayment process.
• Maintain and resolve customer balances on credit hold
• Report on aged balances to management monthly.
• Resolving unpaid balances, advising customer of necessary action steps and useful strategies for repayment.
• Maintaining an updated financial status report for assigned accounts.
• Reviewing the terms of sales, service and/or credit contracts with customers.
• Performing various administrative functions for assigned accounts, such as recording address changes, sorting, filing and answering correspondence.
• Locating and monitoring overdue accounts, using aging report and an automated system.

Requirements and Skills:

• MUST HAVE: 3-5 years’ experience making high volume collection calls, in a fast-paced environment.
• Great energy and “can-do” attitude.
• Creative problem solver with great customer service skills.
• Strong proficiency in Microsoft Excel, & Word.
• Possess a high sense of urgency and be detail oriented.
• In lieu of a bachelor’s degree, a minimum of 2 years of equivalent work experience required.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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Inferred from the description for this job

Vision insurance

Medical insurance

401(k)

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