Collections Specialist

CFS; Cranberry Township (Butler County); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Bonus opportunities

Comprehensive benefits (medical,Dental

Vision coverage

401(k) with company match

Paid time off starting at 3 weeks

Tuition reimbursement and professional

Hybrid schedule

Job summary

CFS in Cranberry Township, PA is seeking a Collections Specialist to manage accounts receivable, drive timely payments, and support strong customer relationships in a collaborative team.

You will monitor customer accounts, conduct outreach on overdue balances, analyze delinquencies, review credit applications, and assist with credit holds and reporting. The role offers a hybrid schedule, competitive pay, benefits, 401(k) with match, and tuition reimbursement.

Qualifications

• Associate degree in Accounting, Finance, Business Administration, or a related field required; bachelor’s degree preferred.
• 2–3 years of experience in accounts receivable, collections, or credit.
• Strong Excel and systems skills; ERP experience is a plus.
• Excellent communication, negotiation, and problem-solving abilities.
• Ability to work independently while contributing to a team.

Responsibilities

• The Collections Specialist will monitor customer accounts to ensure timely collection of receivables
• Conduct initial and follow-up outreach to customers regarding overdue balances
• Analyze delinquencies and work with internal teams to resolve disputes and payment issues
• Review credit applications and assist with establishing and reviewing credit limits
• Provide recommendations for releasing orders from credit hold based on guidelines
• Support ad hoc projects and reporting requests within the Finance department

Skills

Detail-oriented

Analytical thinking

Communication

Negotiation

Education

Associate degree in Accounting, Finance, Business Administration, or related field

Tools

Excel

ERP platforms

Job description

About The Opportunity

Join a well-established and growing organization where your work makes a direct impact on business operations. Our client is seeking a Collections Specialist to play a key role in managing accounts receivable, driving timely payments, and supporting strong customer relationships. This is an excellent opportunity for someone who is detail-oriented, analytical, and enjoys problem-solving in a collaborative team environment.

Location: Cranberry Twp, PA 16066

Salary: $50,000–$55,000

What Makes This Opportunity Great?

• Competitive salary with bonus and incentive opportunities
• Comprehensive benefits package including medical, dental, vision, and prescription coverage
• 401(k) with a strong company match
• Generous paid time off, starting at 3 weeks, plus holidays
• Tuition reimbursement and professional development opportunities
• Hybrid schedule, modern office space, and a supportive team culture

Overview Of The Collections Specialist Role

• The Collections Specialist will monitor customer accounts to ensure timely collection of receivables
• Conduct initial and follow-up outreach to customers regarding overdue balances
• Analyze delinquencies and work with internal teams, including Finance, Sales, and Customer Service, to resolve disputes and payment issues
• The Collections Specialist will review credit applications and assist with establishing and reviewing credit limits for new and existing customers
• Provide recommendations for releasing orders from credit hold based on established guidelines
• The Collections Specialist will support ad hoc projects and reporting requests within the Finance department

Preferred Qualifications Of The Collections Specialist

• Associate degree in Accounting, Finance, Business Administration, or a related field required; bachelor’s degree preferred
• 2–3 years of experience in accounts receivable, collections, or credit required
• Strong Excel and systems skills; experience with ERP platforms is a plus
• Excellent communication, negotiation, and problem-solving skills
• Ability to work independently while contributing effectively to a team environment