Collections Specialist

ServiceMaster of South Shore Inc; Phoenix, Northern (AZ, KY); Hybrid; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental insurance

Job summary

ServiceMaster of South Shore Inc. is seeking a Collections Specialist to support the accounting team by managing daily collection tasks and maintaining transparency in the company’s finances.

The candidate should be comfortable with numbers, detail-oriented, and capable of communicating effectively with clients to encourage timely payments while collaborating with internal teams to ensure accurate record-keeping and healthy cash flow.

Qualifications

• Experience handling overdue payments and maintaining accounts receivable records.
• Strong numerical aptitude and attention to detail.
• Ability to communicate clearly with clients and internal teams.
• Capable of multitasking and organizing daily collection tasks.
• Proficient typing and professional email writing.
• Team-oriented with a focus on internal/external customer service.

Responsibilities

• Post and process notes in job systems accordingly.
• Update accounts receivable team weekly.
• Take actions to encourage timely payments.
• Process payments.
• Contact clients and discuss their overdue payments.
• Contact insurance companies to request payment updates.
• Excellent communication and interpersonal skills.
• Problem-solving and critical-thinking skills.

Skills

Communication

Interpersonal skills

Problem-solving

Critical-thinking

Attention to detail

Organizing abilities

Typing & email writing

Team player

Customer service

Tools

Excel

Job description

Benefits:

• Health insurance


• Paid time off


• Dental insurance

Collections Specialist

We are looking for an ambitious Collections Specialist to provide support to the accounting team by managing daily collection tasks. You will be part of a growing team of professionals working to maintain order and transparency for the growing company’s finances.

The ideal candidate will be well-versed and able to work comfortably with numbers and attention to detail.

The goal is to contribute to the overall efficient operation of the department and help the company be fully aware of its financial condition. This way it can make the right decisions and continue accomplishing its expansion plans and long-term success.

Responsibilities

• · Post and process notes in job systems accordingly.


• · Update accounts receivable team weekly.


• · Take actions to encourage timely payments


• · Process payments.


• · Contact clients and discuss their overdue payments


• . Contact insurance companies to request payment updates.


• · Excellent communication and interpersonal skills


• · Problem-solving and critical-thinking skills

Requirements

• · Contact clients and discuss their overdue payments


• · Excellent organizing abilities.


• · Great attention to detail.


• · Excellent knowledge of Excel.


• . Able to type and leave well written notes and emails.


• · Team player, excellent internal and external customer service and willing to wear many hats within our department.