Collections Specialist

CFS; Buchanan Township (MI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

On-site in Buchanan, MI

Local company stability

Structured onboarding

Job summary

CFS in Buchanan, MI seeks an on-site Collections Specialist to manage overdue accounts and maintain healthy cash flow. The role requires 2+ years in collections/AR or customer service, strong negotiation and communication skills, and proficiency with QuickBooks or Salesforce or similar CRM tools.

You'll monitor aging reports, collaborate across departments to resolve disputes, and prepare activity reports while contributing to stable, long-term growth within the local community.

Qualifications

• Minimum 2 years of experience in collections, accounts receivable, or customer service.
• Strong communication and negotiation skills.
• Proficiency in accounting or CRM software (e.g., QuickBooks, Salesforce, or similar).

Responsibilities

• Contact customers regarding overdue accounts and negotiate payment arrangements
• Monitor aging reports and elevate unresolved accounts as needed
• Maintain accurate records of communications and payment activity
• Collaborate with internal departments to resolve billing disputes
• Prepare reports on collection activity and account status

Skills

Collections

Accounts Receivable

Customer Service

Negotiation

Communication

QuickBooks

Salesforce

Job description

• Established Local Employer: Join a reputable company with strong financials and a long-standing presence in the Buchanan area.
• Supportive Team Culture: Be part of a results-driven team that values professionalism, persistence, and respectful communication.
• Buchanan Lifestyle Perks: Enjoy small-town charm with access to nature, local wineries, and a short drive to South Bend and Lake Michigan.
• Career Stability and Growth: This role offers long-term stability with opportunities to advance into senior credit or finance roles.
• Training and Impact: Receive structured onboarding and play a key role in maintaining the company’s cash flow and customer relationships.

Salary: $32,000 – $48,000annually

Why This Opportunity Stands Out

• Established Local Employer: Join a reputable company with strong financials and a long-standing presence in the Buchanan area.
• Supportive Team Culture: Be part of a results-driven team that values professionalism, persistence, and respectful communication.
• Buchanan Lifestyle Perks: Enjoy small-town charm with access to nature, local wineries, and a short drive to South Bend and Lake Michigan.
• Career Stability and Growth: This role offers long-term stability with opportunities to advance into senior credit or finance roles.
• Training and Impact: Receive structured onboarding and play a key role in maintaining the company’s cash flow and customer relationships.

Key Responsibilities

• Contact customers regarding overdue accounts and negotiate payment arrangements
• Monitor aging reports and elevate unresolved accounts as needed
• Maintain accurate records of communications and payment activity
• Collaborate with internal departments to resolve billing disputes
• Prepare reports on collection activity and account status

Qualifications

• Minimum 2 years of experience in collections, accounts receivable, or customer service
• Strong communication and negotiation skills
• Proficiency in accounting or CRM software (e.g., QuickBooks, Salesforce, or similar

This position is a on-site position and located in Buchanan, Michigan