Collections Specialist - On-Site Growth & Stability

CFS; Buchanan Township (MI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

On-site in Buchanan, MI

Local company stability

Structured onboarding

Job summary

CFS in Buchanan, MI seeks an on-site Collections Specialist to manage overdue accounts and maintain healthy cash flow. The role requires 2+ years in collections/AR or customer service, strong negotiation and communication skills, and proficiency with QuickBooks or Salesforce or similar CRM tools.

You'll monitor aging reports, collaborate across departments to resolve disputes, and prepare activity reports while contributing to stable, long-term growth within the local community.

Qualifications

• Minimum 2 years of experience in collections, accounts receivable, or customer service.
• Strong communication and negotiation skills.
• Proficiency in accounting or CRM software (e.g., QuickBooks, Salesforce, or similar).

Responsibilities

• Contact customers regarding overdue accounts and negotiate payment arrangements
• Monitor aging reports and elevate unresolved accounts as needed
• Maintain accurate records of communications and payment activity
• Collaborate with internal departments to resolve billing disputes
• Prepare reports on collection activity and account status

Skills

Collections

Accounts Receivable

Customer Service

Negotiation

Communication

QuickBooks

Salesforce

Job description

CFS in Buchanan, MI seeks an on-site Collections Specialist to manage overdue accounts and maintain healthy cash flow. The role requires 2+ years in collections/AR or customer service, strong negotiation and communication skills, and proficiency with QuickBooks or Salesforce or similar CRM tools.

You'll monitor aging reports, collaborate across departments to resolve disputes, and prepare activity reports while contributing to stable, long-term growth within the local community.