Supervisor, Collections

Cardinal Health; United States; On-site; USD 69,000 - 98,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

Health savings account (HSA)

Flexible spending accounts (FSAs)

Job summary

Cardinal Health is seeking a Collections professional to manage the collection of outstanding accounts receivable, research disputes, and develop payment plans with customers. You will build trusted relationships with customers and internal partners while coordinating with designated account leaders to ensure smooth collections processes.

The role emphasizes analytical reporting on receivable performance and driving process improvements across global teams.

Qualifications

• 4-8 years of experience in collections or related role
• Bachelor’s degree in related field, or equivalent work experience
• Experience leading, coaching, or coordinating the work of others
• Strong problem-solving and analytical skills with attention to detail
• Willingness to travel up to 10% as needed

Responsibilities

• Collect outstanding accounts receivable and perform dispute research
• Develop payment plans with customers and build relationships with customers and internal partners
• Collaborate with Service Leader for designated accounts for a single point of contact
• Research and resolve complex payment discrepancies and identify root-cause solutions
• Analyze and report on receivable performance, risks, trends, and collection opportunities
• Communicate effectively with customers, business partners, and leadership
• Collaborate cross-functionally to resolve issues and improve outcomes
• Drive operational excellence and process improvement across onshore and offshore teams
• Support project-based and strategic initiatives requiring coordination across multiple departments

Skills

Accounts receivable collections

Relationship building

Analytical skills

Problem-solving

Communication

Travel up to 10%

Education

Bachelor’s degree in related field

Job description

What Collections contributes to Cardinal Health Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.

Responsibilities

• Responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Research and resolve complex payment discrepancies and identify root-cause solutions.
• Analyze and report on receivable performance, risks, trends, and collection opportunities.
• Communicate effectively with customers, business partners, and leadership, including leading meetings and presentations.
• Collaborate cross-functionally with internal and external stakeholders to resolve issues and improve outcomes.
• Drive operational excellence and process improvement initiatives across onshore and offshore teams.
• Support project-based and strategic initiatives requiring coordination across multiple departments.

Qualifications

4-8 years of experience, preferred Bachelor’s degree in related field, or equivalent work experience, preferred Experience leading, coaching, or coordinating the work of others, preferred Ability to build relationships and effectively collaborate with internal and external stakeholders. Strong problem-solving and analytical skills with attention to detail. Willingness to travel up to 10% as needed.

What is expected of you and others at this level

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact to work unit operations and customers
• Frequently interacts with subordinates, customers, and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution

Anticipated salary range: $68,500 - $97,700

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 11/15/2026. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare’s most complicated challenges — now, and in the future.

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