Collections & Invoicing Specialist - Cincinnati Office

Ryan Fireprotection, Inc.; Cincinnati (OH); On-site; USD 48,000 - 72,000; Full time

Job summary

Ryan Fireprotection is seeking a detail-oriented Accounts Receivable & Collections Specialist to join our Cincinnati office. This role focuses on managing collections and reducing past-due balances, with additional duties supporting city license renewals, COI, and service work order invoicing.

This position suits someone persistent, organized, and capable of owning a portfolio of accounts from first follow-up through resolution, in a busy office setting in Cincinnati, OH.

Qualifications

• 2+ years of experience in collections, accounts receivable, or a related accounting/finance role.
• Experience in construction, service-based, or trades industries is a plus.

Responsibilities

• Manage a portfolio of past-due accounts and initiate follow-up communications.
• Track aging reports and prioritize outreach based on balance and delinquency.
• Resolve billing discrepancies in coordination with sales, service, and project teams.
• Negotiate payment plans and escalate unresponsive accounts as per company process.
• Maintain accurate collection notes and account status in the accounting system.
• Report on collections progress, aging trends, and problem accounts to leadership.

Skills

Collections experience

Accounts receivable

Communication skills

Detail orientation

Deadline management

Excel

ERP software

Tools

Microsoft Excel

Accounting/ERP software

Job description

Ryan Fireprotection is seeking a detail-oriented Accounts Receivable & Collections Specialist to join our Cincinnati office. This role focuses on managing collections and reducing past-due balances, with additional duties supporting city license renewals, COI, and service work order invoicing.

This position suits someone persistent, organized, and capable of owning a portfolio of accounts from first follow-up through resolution, in a busy office setting in Cincinnati, OH.