Accounts Receivable Specialist - Collections & Customer Care

Fire Protection Services, LLC; Perry (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Health insurance + 401(k)

Comprehensive PTO

Growth opportunities

Team-oriented culture

Job summary

Fire Protection Services, LLC is seeking an Accounts Receivable Specialist to join our team. You will be responsible for timely collection of payments and maintaining accurate AR records, balancing customer service with collection results.

The role focuses on outbound communications, payment resolutions, and collaboration with Sales and Operations to address billing issues. Strong organization and phone skills are essential.

Qualifications

• Proficient in collecting payments and handling inquiries.
• Strong organizational skills and accuracy in data entry.
• Ability to balance customer service with collection goals.

Responsibilities

• Make a high volume of outbound calls to collect on past-due balances.
• Follow up with customers by phone and email on outstanding AR.
• Obtain payment commitments and follow through to ensure payment.
• Research and resolve billing discrepancies and payment roadblocks.
• Maintain accurate AR records and detailed notes.

Skills

Outbound calls

Attention to detail

Customer service

Verbal and written comms

Organization

Independent work

QuickBooks

Education

High school diploma or equivalent

Accounting/finance coursework

Tools

QuickBooks

Job description

Fire Protection Services, LLC is seeking an Accounts Receivable Specialist to join our team. You will be responsible for timely collection of payments and maintaining accurate AR records, balancing customer service with collection results.

The role focuses on outbound communications, payment resolutions, and collaboration with Sales and Operations to address billing issues. Strong organization and phone skills are essential.