Accounts Receivable Specialist — Onsite Cincinnati

raymondcorpcareers; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with match

Employee discount program

Volunteer Time Off

Paid Time Off

Referral bonus

Team-oriented culture

Job summary

Raymond Storage Concepts is seeking an Accounts Receivable Specialist to join our Cincinnati (Blue Ash) headquarters. This onsite role supports timely collection and application of customer payments while maintaining professional customer relationships.

The ideal candidate has 3+ years in AR/B2B collections, strong MS Office skills, and meticulous attention to detail. Responsibilities include cash entry, aging analysis, disputes, and onboarding new customers in EBS/Billtrust.

Qualifications

• High school diploma or equivalent required.
• 3+ years of experience in accounts receivable or B2B collections.
• Strong proficiency with Microsoft Office, particularly Outlook, Excel, and Word.
• Strong 10-key and keyboarding skills.
• Strong written and verbal communication skills with a customer-service mindset.
• Strong problem-solving skills and ability to work effectively as part of a team.
• Excellent organizational and time-management skills with strong attention to detail.
• Ability to work onsite at our Cincinnati (Blue Ash) location five days per week.

Responsibilities

• Receive customer payments and accurately enter cash receipts into the EBS accounting system.
• Monitor aging invoices and conduct timely collection follow-up on equipment, parts, rental, and service invoices.
• Review delinquent accounts and contact customers by phone and email to determine the reason for overdue payments and review applicable sales, service, or credit terms.
• Research and reconcile customer disputes related to outstanding balances and request refunds or account adjustments as necessary.
• Identify unapplied credits and ensure they are cleared against outstanding receivable balances as appropriate.
• Communicate potential credit risks or bad debt concerns to management upon discovery.
• Maintain accurate documentation regarding customer financial status and collection efforts.
• Organize and maintain correspondence and supporting documentation as appropriate.
• Partner with internal departments to maintain payment terms on individual accounts and help accelerate the collection process.
• Onboard new customers by setting them up in EBS and Billtrust, establishing appropriate ship-to and tax status for each location, and completing customer questionnaires and portal registrations.
• Identify and track upcoming large-dollar orders.
• Partner with Sales and Service Coordination teams to help ensure invoicing is completed accurately and on time.
• Identify and track retainers for our Dock and Door division.
• Provide backup phone coverage as needed.
• Assist with additional projects and responsibilities as needed.

Skills

Microsoft Office

Outlook

Excel

Word

10-key

Keyboarding

Customer service

Communication skills

Time management

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Tools

EBS

Billtrust

Job description

Raymond Storage Concepts is seeking an Accounts Receivable Specialist to join our Cincinnati (Blue Ash) headquarters. This onsite role supports timely collection and application of customer payments while maintaining professional customer relationships.

The ideal candidate has 3+ years in AR/B2B collections, strong MS Office skills, and meticulous attention to detail. Responsibilities include cash entry, aging analysis, disputes, and onboarding new customers in EBS/Billtrust.