AR & Collections Specialist - Detail-Driven & Proactive

Empire Fire Protection Services Inc; Maplewood (NY); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

401K with company match

Medical, Dental and Vision Insurance

Short Term Disability

Long Term Disability

Life and AD&D insurance

Pre-tax accounts

Tuition Reimbursement

Vacation and Personal time

Paid holidays

Aflac

Job summary

Empire Fire Protection Services Inc is seeking an Accounts Receivable / Collections Specialist to support prompt invoicing, payment collection, and accurate account management. The role emphasizes organization, communication, and detail-oriented work in a fast-paced team setting.

Responsibilities include itemizing and uploading invoices, contacting customers for payments, following up on delinquent accounts, and maintaining ERP records.

Qualifications

• Excellent verbal, written and customer service skills. Detail oriented a must!
• Proven ability to oversee essential business functions and meet goals/deadlines.
• Thorough knowledge of general office procedures and equipment.
• Ability to function in a fast-paced, team-based environment.
• Must be very analytical and have excellent problem-solving skills.

Responsibilities

• Prepare and upload invoice information into customer web portals to effect payment.
• Contact customers by phone or email to collect outstanding debts.
• Follow up with delinquent accounts per established performance metrics.
• Maintain accurate records of collection efforts in the ERP system.
• Respond to daily account queries and settle disputes; email invoices and PDFs as needed.
• Prepare summaries and notices for past due invoices; manage customer data in databases.

Skills

Verbal communication

Written communication

Detail oriented

Organizational skills

Analytical thinking

Time management

Self-starter

Tools

Microsoft Excel

ERP system

Job description

Empire Fire Protection Services Inc is seeking an Accounts Receivable / Collections Specialist to support prompt invoicing, payment collection, and accurate account management. The role emphasizes organization, communication, and detail-oriented work in a fast-paced team setting.

Responsibilities include itemizing and uploading invoices, contacting customers for payments, following up on delinquent accounts, and maintaining ERP records.