Accounts Collections Specialist (32503)

ChoiceLegal; Tampa (FL); On-site; USD 45,760 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) retirement plan

Overtime opportunities

Job summary

Choice Legal is seeking an experienced Accounts Collections Specialist to manage and collect outstanding balances from corporate and professional clients, ensuring timely payment and maintaining trusted, long-term business relationships.

Based in Tampa, FL, this on-site role operates Monday–Friday, 8:30 AM–5:00 PM, offering hourly pay of $22–$25 with comprehensive benefits including medical, dental, vision, PTO and a 401(k). Overtime opportunities are available.

Qualifications

• High school diploma or equivalent.
• Minimum of two years of experience in accounts receivable and/or collections.
• Business-to-Business (B2B) collections experience.

Responsibilities

• Review commercial accounts aged 30+ days and contact business clients with outstanding balances.
• Monitor aging reports to ensure timely B2B collection activity.
• Print and distribute current and past-due business invoices as needed.
• Collaborate with AP/finance to resolve invoice discrepancies or delays.
• Follow up with business clients to secure payment commitments.
• Respond to inquiries about invoices, billing terms, and payment issues.
• Maintain accurate commercial billing records.
• Escalate unresolved disputes or high-risk accounts to management.
• Provide documentation for audits or internal reviews.

Skills

B2B Collections

Accounts Receivable

Accounts Payable

Reconciliation

Accounting Research

Arithmetic skills

Great Plains

Microsoft Excel

Microsoft Word

Outlook

Education

High school diploma or equivalent

Tools

Great Plains

Microsoft Word

Outlook

Excel

Internet

Job description

Accounts Collections Specialist (B2B | Onsite)

Tampa, FL | Monday–Friday | 8:30 AM–5:00 PM

Choice Legal is seeking an experienced Accounts Collections Specialist (internally called a Collections Clerk) to manage and collect outstanding balances from corporate and professional clients, ensuring timely payment while maintaining positive, long-term business relationships. All collection activities must align with company policies and comply with state and federal regulations.

Compensation & Benefits

• Hourly Pay: $22–$25 per hour (based on experience)
• Overtime opportunities available
• Comprehensive benefits package, including:
  • Medical, dental, and vision insurance
  • Paid time off (PTO)
  • 401(k) retirement plan

Key Responsibilities (B2B-Focused)

• Conduct systematic reviews of commercial accounts aged 30+ days and communicate with business clients regarding outstanding balances.
• Manage and monitor aging reports to ensure timely and professional B2B collection activity.
• Print and distribute current and past-due business invoices as needed.
• Partner with client contacts (AP departments, finance teams, business representatives) to resolve invoice discrepancies or payment delays.
• Perform follow-up communications with business clients to secure payment commitments.
• Research and respond to business inquiries related to invoices, billing terms, and payment issues.
• Maintain accurate and organized commercial billing and accounting records.
• Escalate unresolved client disputes or high‑risk accounts to management for resolution.
• Prepare and provide documentation or reports requested for audits or internal reviews.

Core competencies include B2B Collections, Accounts Receivable, Accounts Payable, Reconciliation, and Accounting Research.

Qualifications

Minimum Required Qualifications

• High school diploma or equivalent.
• Minimum of two years of experience in accounts receivable and/or collections.
• Business-to-Business collections experience.

Additional Qualifications

• Strong arithmetic skills (addition, subtraction, multiplication, division) across various units of measure.
• Proficiency in multiple software programs, including Great Plains, Microsoft Word, Outlook, Excel, and the Internet.
• Ability to follow instructions and respond accurately to management directions.
• High level of accuracy in preparing and entering financial information; proactive quality monitoring.
• Exceptional communication skills: accurate information delivery, active listening, and effective questioning.
• Independent work, prioritization, and efficient time management.
• Maintain confidentiality.
• Ability to stay focused and perform under pressure and strict deadlines.
• Promote a positive, team‑oriented environment.
• Manage change and unexpected events appropriately.
• Follow all company policies and procedures and adapt to changes.

Choice Legal is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.