B2B Collections Clerk (32794)

ChoiceLegal; Tampa (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Choice Legal is seeking an experienced Collections Clerk to manage and collect outstanding balances from corporate and professional clients in Tampa, FL. This onsite role emphasizes timely payment while upholding strong relationships and strict compliance with company policies and regulations.

Monday to Friday 8:30am-5:00pm, onsite. Essential duties include reviewing aging accounts, invoicing, contacting clients to resolve issues, and maintaining meticulous billing records.

Qualifications

• Experience processing accounts receivable and collections.
• Ability to compute rates and percentages accurately.
• Experience with B2B collections and corporate client interactions.

Responsibilities

• Review aging accounts over 30 days and contact clients for collections.
• Print/mail invoices as needed and respond to payment inquiries.
• Maintain billing and accounting files with accuracy.
• Resolve disputes with customers and coordinate with Accounting Manager.
• Ensure confidentiality and comply with company policies.

Skills

Communication skills

Independence

Attention to detail

Education

Associate’s or Bachelor’s degree in Business, Accounting, Finance, or related field

Tools

Great Plains

Microsoft Word

Outlook

Excel

Internet

Job description

Choice Legal is seeking an experienced Collections Clerk with a strong Business-to-Business (B2B) background to join our team onsite in Tampa, FL. This role focuses on managing and collecting outstanding balances from corporate and professional clients, ensuring timely payment while maintaining positive, long-term business relationships. All collection activities must align with company policies as well as state and federal regulations.

The schedule is Monday to Friday 8:30am-5:00pm. This is an onsite role.

Essential Job Functions

• Conduct systematic review of all aging accounts over 30 days and contact clients regarding the collection of outstanding accounts.
• Print and mail current and/or past due invoices as needed.
• Contact clients to resolve any invoice problems or discrepancies and if necessary, make additional contact with clients for the collection of outstanding invoices.
• Research and respond to inquiries from clients regarding payment issues, and invoice inquiries.
• Maintain files on all pertinent billing and accounting information.
• When necessary, report any unresolved disputes with customers to the Accounting Manager for resolution.
• Prepare and provide various information as requested for audit.
• Ensure the confidentiality and security of all financial files.
• Perform a variety of clerical duties including, but not limited to, answering telephone inquiries, taking messages, filing, scanning and photocopying.
• Abide by all rules of the company such as safety, confidentiality and organizational directives.
• Performs other duties as assigned by management.

Qualifications

• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, hours & minutes, and possess the ability to compute rates and percentages.
• Must be knowledgeable in multiple software programs, including, but not limited to, Great Plains, Microsoft Word, Outlook, Excel, and the Internet.
• Ability to follow instructions and respond to managements’ directions accurately.
• Must demonstrate a high level of accuracy in preparing and entering financial information and look for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to stay focused and concentrate under normal or heavy distractions and be able to work well under pressure and or strict deadlines.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Ability to manage change, delays, or unexpected events appropriately.
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

Education and/or Experience

• Associate’s or Bachelor’s degree in Business, Accounting, Finance, or a related field preferred.
• Must have B2B collections experience.
• A minimum of two years of experience in accounts receivable and/or collections required.

Choice Legal is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans