Specialist, Collections

White & Case LLP

Tampa (FL)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k) retirement savings

Paid maternity leave

Paid paternity leave

Child care support

Vacation time & leave programs

Performance bonus eligible

Job summary

An elite global law firm based in Tampa, FL is seeking a Collections Specialist to manage cash flow activities, ensuring timely collection of aged receivables. The ideal candidate will have excellent problem-solving skills and experience in collections. Proficiency in communication with clients is essential. This full-time role offers a comprehensive benefits package, including medical and 401(k) options.

Qualifications

Experience in collections, credit analysis, billing and/or cash receipts preferred.
Law firm experience preferred.
Ability to see an issue through from start to finish.
Ability to anticipate work needs and follow through with minimum direction.
Exceptional attention to detail.
Ability to articulate thoughts and concepts adeptly.
Ability to think critically through issues.
Ability to see an issue through from start to finish.
Ability to organize work flow and use time efficiently.
Intermediary knowledge of MS Excel and PowerPoint.
Knowledge of 3E or Elite Enterprise preferred.

Responsibilities

Monitor and analyze aged receivables, including amounts held in suspense or unallocated.
Regularly contact clients by email, mail, and phone to inform of due balances.
Collaborate with partners and inventory teams to research and resolve disputes.
Generate reports to track collections against targets.
Work with partners and revenue teams to understand issues in collecting balances and develop strategies.
Generate reports to track collections against targets.
Address inquiries from internal and external parties regarding collections.
Support internal and external audits.
Maintain process documentation.
Handle ad hoc requests and projects from management.

Skills

Strong critical thinking

Problem-solving

Time management

Professional communication

Attention to detail

Client service sensitivity

Education

Bachelor’s degree or equivalent experience

Tools

MS Excel

PowerPoint

3E or Elite Enterprise

Job description

Business Services Recruiter | People-First Hiring | Passionate About Candidate Experience & Culture Fit

Specialist, Collections

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers and staff operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.

It’s not just about our global network of offices and shared services centers; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work.

Our lawyers are globally minded, enterprising, collaborative, and committed to excellence. Our people represent 90 nationalities and speak 80 languages.

Position Summary

White & Case is seeking a Collections Specialist to support the Firm's cash flow activities. This role involves regular communication with clients to ensure accurate and timely collection of aged receivables. Responsibilities include following up on past due invoices, setting targets and payment plans, researching discrepancies, and resolving disputes. The Specialist will generate aging reports for partners, inventory managers, and Firm management to monitor collections against targets. Additionally, the role requires collaboration with these internal parties to address and resolve challenges in collecting balances on time. Effective A/R management, with a sensitivity toward client services, is essential at both the partner and client levels.

The ideal candidate will possess strong critical thinking, problem-solving, and time management skills, with a proven ability to handle multiple responsibilities in a fast-paced environment. Proficiency in professional communication via email, mail, and phone with individuals at various levels, especially clients, is crucial. The successful candidate will play an integral role in helping the firm reduce aged A/R and meet collection targets.

Duties and Accountabilities1

Monitor and analyze aged receivables, including amounts held in suspense or unallocated
Regularly contact clients, by email, mail and phone, to inform of due balances and follow up status of past due invoices
Work with clients to set commitment dates and help establish payment plans
Collaborate with partners and inventory teams to research and resolve disputes, including variances between billed and paid amounts
Work with partners and revenue teams to understand issues in collecting due balances and support the development of strategies to decrease the turn around time of our collections
Generate reports for partners, inventory teams, Firm management and other internal parties to track collections against targets
Address and respond to inquiries from internal and external parties regarding the collections and credit activities
Support internal and external audits
Maintain process documentation
Other ad hoc requests and projects, as requested by management

Education and Qualifications

Bachelor’s degree or equivalent experience required
Experience in collections, credit analysis, billing and/or cash receipts preferred
Law firm experience preferred
Thorough understanding of billing, collections and receivable processes and procedures
Strong communication skills, able to interact at all levels
Exceptional attention to detail
Ability to articulate thoughts and concepts adeptly
Ability to critically think through issues
Ability to see an issue through from start to finish
Ability to organize work flow and use time efficiently
Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative
Exceptional determination, self-motivation and interpersonal skills and resolve
Intermediary knowledge of MS Excel and PowerPoint
Knowledge of 3E or Elite Enterprise preferred

Location & Reporting

This role is based in our Tampa office.
This role reports to the Senior Manager, Revenue.

Note to Recruitment Agencies

Our Internal Recruitment team are responsible for all end-to-end lateral recruitment process. All agencies must sign White & Case terms of business which are often specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the Americas Lateral Recruitment team.

White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.acquisition@whitecase.com.

White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.

Seniority level

Not Applicable

Employment type

Full-time

Job function