Collections & AR Specialist – On-site, 3 Weeks PTO

Creative Financial Staffing, LLC; La Vergne (TN); Presencial; USD 54.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

3 weeks PTO

401k match

Descripción de la vacante

Creative Financial Staffing, LLC seeks a Customer Specialist in LaVergne, TN. This permanent on-site role focuses on collections activities, customer communications, and delinquency reduction, with a salary up to $60,000 and a strong work/life balance.

You'll handle calls, emails, texts, and payments, monitor accounts, and support Accounts Receivable and Credit & Collections operations. Three weeks of PTO to start and 401(k) match are offered in a positive, low-stress environment.

Formación

• Experience working with customers and comfortable with Excel.
• Steady job history (no hopping).
• Ability to work on-site in LaVergne, TN.

Responsabilidades

• Handle collections with customers via calls, emails, texts, and payment applications; monitor accounts and work to reduce delinquency.
• Process credit card payments, Zelle, EFS, and COMchecks.
• Follow up on past-due accounts, document interactions, and escalate problems when needed.
• Reconcile accounts, research discrepancies, process refunds/adjustments, and maintain documentation.
• Maintain strong customer and internal relationships and support AR and Credit & Collections operations.

Conocimientos

Customer interactions

Communication

Herramientas

Excel

Descripción del empleo

Creative Financial Staffing, LLC seeks a Customer Specialist in LaVergne, TN. This permanent on-site role focuses on collections activities, customer communications, and delinquency reduction, with a salary up to $60,000 and a strong work/life balance.

You'll handle calls, emails, texts, and payments, monitor accounts, and support Accounts Receivable and Credit & Collections operations. Three weeks of PTO to start and 401(k) match are offered in a positive, low-stress environment.