Credit & AR Associate — Growth in Collections

Ingram Content Group; La Vergne (TN); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical plan

Vision

Dental

HSA

FSA

401K match

Life and AD&D

EAP (Employee Assistance Program)

Onsite gym

Tuition reimbursement

Volunteer opportunities

Casual dress code

Flexible schedules

Job summary

Ingram Content Group in La Vergne, TN is hiring an Associate Credit Representative to support basic accounts receivable credit/collection functions. You will assist with order release, collections, and related reconciliations while learning AR, billing systems and company procedures.

The role includes collaboration with multiple departments and adherence to state escheatment rules. The position offers competitive pay and benefits, with salary range $18.35–$22.20 per hour, and growth

Qualifications

• Bachelor's degree in business, finance or related field or directly related years of experience.
• 1 year of experience in a customer-facing role
• 1 year of experience with Microsoft 365 including Work, Outlook and Excel

Responsibilities

• Provides basic account management for assigned accounts, including daily order release, based on established guidelines.
• Monitors and updates customer account status and/or collection activity in the note system.
• Learns how to identify, draft and submit credit review recommendations to management for consideration/approval.
• Contacts customers proactively after review with department management when assigned credit limit exceeds orders or past due balances.
• Partners with Management or other Credit Reps to evaluate customer records and recommends payment plans based on sales history and arrears.
• Reports on all customers with a past due balance of 31+ days monthly via a spreadsheet for management review.

Skills

Customer-facing experience

Attention to detail

Education

Bachelor's degree in business/finance or related field

Tools

Microsoft 365

Job description

Ingram Content Group in La Vergne, TN is hiring an Associate Credit Representative to support basic accounts receivable credit/collection functions. You will assist with order release, collections, and related reconciliations while learning AR, billing systems and company procedures.

The role includes collaboration with multiple departments and adherence to state escheatment rules. The position offers competitive pay and benefits, with salary range $18.35–$22.20 per hour, and growth