Senior AR Collections Specialist - Recovery & Reporting

TLD Logistics Services, Inc.; Knoxville (TN); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary commensurate with经验

Paid time off and holidays

Health, dental, and vision insurance

Wellness programs

Job summary

TLD Logistics Services, Inc. seeks a Senior Collections Coordinator to monitor AR accounts, contact debtors, and arrange payoffs while maintaining precise records and regular reporting on collection activity.

The role emphasizes collaboration with billing and sales leadership, handling a high volume of communications, and improving delinquency metrics. Office-based with potential for occasional travel in a Knoxville, TN environment.

Qualifications

• 3+ years’ experience in Transportation/Logistics Industry preferred.
• 3-6 years’ experience in accounting or finance preferred.
• Experience working in high volume Collections.

Responsibilities

• Manage collection calls and correspondence with past due accounts.
• Provide statements and invoice requests for outstanding balances.
• Maintain high-volume emails and phone communications with delinquent customers.
• Reconcile and resolve customer disputes related to payments.
• Document collection notes in the company’s reporting system.
• Create weekly past-due balance reports for management.
• Collaborate with billing to reduce delinquent payments.
• Assist with training and maintain internal/external relationships.

Skills

Communication skills

Attention to detail

Multitasking

Education

High School Diploma

Tools

Collection reporting system

Credit bureau data tools

Job description

TLD Logistics Services, Inc. seeks a Senior Collections Coordinator to monitor AR accounts, contact debtors, and arrange payoffs while maintaining precise records and regular reporting on collection activity.

The role emphasizes collaboration with billing and sales leadership, handling a high volume of communications, and improving delinquency metrics. Office-based with potential for occasional travel in a Knoxville, TN environment.