Pay Range: up to $50k, depending on experience
LHH is looking for a detail-driven, customer-focused AR Coordinator to support a high-volume billing and collections environment in Nashville, TN. This role is ideal for someone who thrives in a fast-paced setting, can manage competing priorities, and is comfortable communicating with customers to resolve invoice and payment issues quickly and professionally.
You’ll play a key part in maintaining healthy cash flow by ensuring invoices are accurate, payments are applied correctly, and customer accounts stay current.
Responsibilities
- Process and manage high-volume invoicing (daily/weekly) with a strong focus on accuracy and timeliness
- Apply and reconcile high-volume cash receipts (ACH, wire, check, credit card) across multiple customers/accounts
- Perform daily AR posting, account maintenance, and transaction research (short pays, overpayments, duplicate payments)
- Manage collections outreach via email/phone, follow escalation procedures, and document activity in the system
- Resolve billing disputes and deductions by partnering with Sales, Customer Service, Operations, and Pricing
- Maintain customer account records, including billing contacts, payment terms, tax exemption documentation, and credit notes
- Support month-end close: AR aging review, unapplied cash, credit memos, write-offs, and reconciliation reporting
- Prepare and distribute AR aging reports, collection status updates, and cash application summaries
- Ensure compliance with internal controls, documentation standards, and audit requests
- Identify opportunities to streamline processes and improve invoice-to-cash cycle performance
Qualifications
- 2+ years of experience in Accounts Receivable, billing, cash application, and/or collections
- Proven experience working in a high-volume environment (e.g., high invoice count, high payment volume, or large customer base)
- Strong working knowledge of AR processes: invoicing, cash posting, reconciliations, and aging management
- Proficiency with Excel (filters, pivots, VLOOKUP/XLOOKUP preferred)
- Experience with ERP/accounting systems (e.g., NetSuite, SAP, Oracle, Microsoft Dynamics, QuickBooks, Workday, Sage, etc.)
- Strong attention to detail, organization, and ability to meet deadlines in a dynamic setting
- Professional customer communication skills (email/phone), with confidence handling sensitive payment conversations
Benefits
Benefit offerings include PTO, medical, dental, vision, life insurance, short-term disability, and 401K plan. Provides employees the flexibility to choose the type of coverage that meets their individual needs.
If you meet the qualifications above and this sounds like the opportunity for you, apply today! Not quite what you're looking for? Check out the LHH website for more opportunities in your area!