Onsite AR Collections Specialist - Franklin, TN

Yusen Logistics Group; Franklin (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

PTO

Bonus plan

7 Paid holidays

OT pay eligibility

Flexible Spending Accounts

Job summary

Yusen Logistics (Americas) Inc. in Franklin, TN is seeking a Collections Specialist to support the AR Collection Supervisor in meeting company goals.

This on-site role focuses on collecting outstanding receivables, analyzing accounts, and collaborating with credit and finance teams to maintain cash flow. The ideal candidate has 2+ years of AR collection experience, strong communication and Excel skills, and familiarity with Microsoft Dynamics or SAP.

Qualifications

• Minimum of High School Diploma or GED; some college preferred.
• 2+ years of collection application experience.
• Accounts Receivable knowledge: understanding of standard AR procedures and best practices.
• Strong verbal and written communication skills to interact with internal and external stakeholders.
• Strong problem-solving and analytical skills to investigate and resolve discrepancies.
• Excellent time management and the ability to prioritize multiple tasks with attention to detail.
• Intermediate Microsoft Excel skills.
• Experience with Microsoft Dynamics D365 and/or SAP is highly preferred.
• Ability to gather, interpret, and compile information for reports while proactively addressing issues.

Responsibilities

• Collect outstanding receivables through telephone and written communication daily.
• Monitor accounts using workflow tools to provide cash flow and bottom-line profitability.
• Determine importance of issues from customer contact and relay information for resolution.
• Collaborate with credit department when additional credit is required or delinquency is under consideration.
• Escalate overdue AR for additional collection efforts.
• Maintain and generate reporting to identify delinquent accounts and other collection metrics.
• Provide follow-up on identified issues and discrepancies per defined metrics.
• Assist AR Supervisor and management on special projects.
• Respond promptly to internal and external inquiries related to collections with clear communication.
• Adhere to company policies while maintaining integrity of financial data.

Skills

Verbal & written communication

Analytical abilities

Organizational skills

Initiative

Time management

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Dynamics D365

SAP

Job description

Yusen Logistics (Americas) Inc. in Franklin, TN is seeking a Collections Specialist to support the AR Collection Supervisor in meeting company goals.

This on-site role focuses on collecting outstanding receivables, analyzing accounts, and collaborating with credit and finance teams to maintain cash flow. The ideal candidate has 2+ years of AR collection experience, strong communication and Excel skills, and familiarity with Microsoft Dynamics or SAP.