Collections Administrative Assistant

Western Mercantile Agency, Inc; Coos Bay (OR); On-site; USD 19,000 - 27,000; Full time

Job summary

Western Mercantile Agency, Inc. is seeking a professional and dependable Clerical Support team member for a full-time office in Oregon. The role requires one year of office experience, strong customer service and communication skills, and proficiency with touch-typing and multi-line phone systems.

General computer proficiency and the ability to learn new systems quickly are essential. Primary responsibilities include answering and directing calls, handling clerical tasks, processing mail,

Qualifications

• Minimum of 1 year of office experience.
• Strong customer service and communication skills.
• Proficiency in touch-typing and multi-line phone systems.
• General computer proficiency and ability to learn new systems quickly.

Responsibilities

• Answering and directing calls using a multi-line phone system.
• Utilizing computer systems for a variety of clerical tasks.
• Processing incoming and outgoing mail.
• Scanning and maintaining electronic documents.
• Accepting payments and issuing receipts to consumers.
• Assisting with account-related tasks as assigned.

Skills

Customer service

Communication

Touch typing

Phone systems

Job description

Western Mercantile Agency, Inc. is seeking a professional and dependable Clerical Support team member for a full-time office in Oregon. The role requires one year of office experience, strong customer service and communication skills, and proficiency with touch-typing and multi-line phone systems.

General computer proficiency and the ability to learn new systems quickly are essential. Primary responsibilities include answering and directing calls, handling clerical tasks, processing mail,