Collections Account Manager II – Bonus Eligible

Midway Auto Group; Las Vegas (NV); On-site; USD 40,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401K matching

Employee Stock Ownership Program

Wellness program

Certification programs

Career path opportunities

Discounts on entertainment

Job summary

Westlake Financial is hiring an Account Manager II - Collections_Credit_Cards in Las Vegas, NV. You will manage delinquent accounts, perform skip traces, and contact customers to secure payments. A tiered retention bonus supports your performance and growth within a fast-paced environment.

The role requires 3+ years in backend subprime collections, knowledge of FDCPA, and strong negotiation skills. Excellent Excel/Outlook and flexibility for overtime and weekends are preferred.

Qualifications

• Skiptrace knowledge and experience in credit/collections.
• Understanding of state and federal collection laws including FDCPA.
• Proven ability to negotiate and resolve delinquent accounts.

Responsibilities

• Collect delinquent accounts three or more payments past due.
• Reduce delinquency within assigned queue.
• Contact customers by phone and perform skip tracing to locate them.
• Negotiate payment arrangements to bring accounts current.
• Handle high-volume calls in a fast-paced environment.

Skills

Skiptrace Knowledge

Credit card collections

Flexible schedule

Multi-tasking

FDCPA knowledge

Computer skills

Team player

Negotiation

Excel

Outlook

Web navigation

Education

High School diploma or equivalent

Job description

Westlake Financial is hiring an Account Manager II - Collections_Credit_Cards in Las Vegas, NV. You will manage delinquent accounts, perform skip traces, and contact customers to secure payments. A tiered retention bonus supports your performance and growth within a fast-paced environment.

The role requires 3+ years in backend subprime collections, knowledge of FDCPA, and strong negotiation skills. Excellent Excel/Outlook and flexibility for overtime and weekends are preferred.