Senior Collections & Credit Card Accounts Manager

Westlake Financial; Las Vegas (NV); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) matching

Gym access in select offices

Paid Vacation Days

Paid Sick Days

Job summary

Westlake Financial is looking for an Account Manager II to manage collections for accounts overdue by three payments. The role requires a strong ability to communicate with customers, utilize skip tracing techniques, and meet monthly goals in a fast-paced environment.

The ideal candidate should have at least 3 years experience in backend subprime collections and possess negotiation skills. The position offers comprehensive benefits, including medical, dental, vision insurance, and 401(k) matching.

Qualifications

• 3+ years of Backend subprime collections experience.
• Experience in auto collections preferred.
• Willingness to work flexible schedules with overtime and weekends.

Responsibilities

• Collect accounts past due three or more payments.
• Negotiate arrangements with delinquent accounts.
• Make high volume calls in a fast-paced environment.

Skills

Skiptrace Knowledge

Negotiation skills

Good telephone etiquette

Ability to multi-task

Computer and typing skills

Education

High School diploma or equivalent

Tools

Microsoft Excel

Outlook

Job description

Westlake Financial is looking for an Account Manager II to manage collections for accounts overdue by three payments. The role requires a strong ability to communicate with customers, utilize skip tracing techniques, and meet monthly goals in a fast-paced environment.

The ideal candidate should have at least 3 years experience in backend subprime collections and possess negotiation skills. The position offers comprehensive benefits, including medical, dental, vision insurance, and 401(k) matching.