Collections Accessibility Technician and Evening Supervisor

Millersville University; Millersville (Lancaster County); On-site; USD 46,000 - 48,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Group Life Insurance

Retirement Plans

Tuition Waiver

Paid Time Off

Full Benefits Summary (PDF)

Job summary

Millersville University is seeking a Collections Accessibility Technician and Evening Supervisor to ensure access to print and electronic materials, oversee evening operations, and manage resource sharing workflows. The role includes supervision of Course Reserves, Document Remediation, and Stacks Maintenance.

The position offers an annual salary of $46,827 plus a comprehensive benefits package and tuition waiver opportunities.

Qualifications

• Four years of library-clerical work including two years of advanced clerical work or an associate degree or equivalent training with major coursework in library science
• Proficiency with ILS or systems used to perform Interlibrary Loan functions
• Knowledge of WCAG 2.1 AA accessibility standards
• Demonstrated problem solving and ability to train and supervise others
• Excellent oral, written, and interpersonal communication skills

Responsibilities

• Oversee documents remediation workflow for ADA Title II accessibility compliance
• Remediate PDFs and other documents for course reserves and fulfill requests
• Supervise evening Access Services operations including Circulation and Resource Sharing services
• Supervise stacks maintenance for collections and ensure accessibility
• Perform copy cataloging and assist with cataloging projects as time allows
• Train and supervise student workers and ensure quality customer service

Skills

WCAG 2.1 AA

Interlibrary Loan

Document remediation

Supervision

Education

Associate degree in library science or related field

Tools

ILLiad

ReShare

RapidX

Alma ILS

Microsoft Office

Job description

Collections Accessibility Technician and Evening Supervisor

Millersville University

Department: Library Services Staff

Nature of Position: Permanent, Full-time

Job Summary/Basic Function

About the position

The Collections Accessibility Technician and Evening Supervisor isresponsible for ensuring that library users have access to printand electronic library materials (excluding those help/collected byArchives & Special Collections). This includes supervision ofCourse Reserves, Document Remediation services, and StacksMaintenance. The Library Collections Accessibility Technician alsooversees all evening library operations (including Circulationservices). In addition, this position oversees Resource SharingLending Workflows and assists with copy cataloging as needed.

Join Our Team at Millersville University!

Annual Salary: $46,827

Plus a generous benefits package designed to support your well-being and future:

• Comprehensive Health Coverage - Medical,dental, and vision insurance
• Group Life Insurance
• Retirement Plans - Choose from two excellentoptions
• Tuition Waiver - Invest in your education oryour family's
• Paid Time Off - Vacation, sick leave, andholidays to recharge
• Full Benefits Summary(PDF)

Why Millersville?

Nestled in beautiful Lancaster County,Pennsylvania, Millersville University is a proud member ofPennsylvania's State System of Higher Education. We're knownfor:

• Strong student-faculty connections
• 70+ undergraduate and 24 graduateprograms
• A stunning campus and vibrant community
• Outstanding job placement for graduates

With over 66,000 alumni across the globe, ourimpact is far-reaching-and growing.

Our Mission & Values

At Millersville, we live by our EPPIIC values of Exploration, Public Mission, Professionalism, Inclusion, Integrity, and Compassion.

We are deeply committed to InclusiveExcellence-creating a welcoming, supportive environmentwhere everyone can thrive. We believe diversity is a strength, andwe actively seek individuals who bring unique perspectives andexperiences to our community.

Equal Opportunity for All

Millersville University is an equal opportunityemployer. We welcome applicants from all backgrounds andare committed to providing a workplace free from discrimination. Individuals from traditionally underrepresented groups are strongly encouraged to apply.

Duties and Responsibilities

Document Remediation

• Supervise workflows for document remediation requests incompliance with ADA Title II accessibility compliancerequirements.
• Remediate PDFs and other documents for Course Reserves and/orrequested by library patrons to ensure WCAG 2.1 AAaccessibility.
• Monitor and delegate remediation requests.
• Develop and maintain documentation and training for remediationservices.
• Train and supervise student supervisors in documentremediation.
• Perform quality assurance checks on all remediated documentsbefore delivery.
• Track remediation requests and fulfillment for compliancepurposes.

Course Reserves

• Supervise all physical and electronic Course Reservesoperations and process items as needed.
• Create and maintain accurate documentation, training materials,and forms for all Course Reserves processes.
• Train and supervise student supervisors for processing physicaland electronic reserve items, using appropriate software andscanning equipment.
• Communicate with MU faculty regarding items on coursereserves.
• Perform annual check with MU faculty regarding therelevancy/currency of their Course Reserve items.
• Ensure compliance with the Millersville University CopyrightPolicy for Course Reserves.
• Submit copyright clearance requests to obtain permission foruse of physical and electronic reserves as needed, in accordancewith policy.
• Compile interlibrary loan (ILL) and course reserve copyrightcharges for payment.
• Oversee the maintenance of all copyright files.

Lending and Borrowing

• Processes lending requests for books and electronic articlesusing the ILLiad, ReShare, and RapidX systems; others asnecessary.
• Oversee all Rapid Interlibrary loan lending requests.
  • These Rapid requests are filled from electronic databases andarticles stored here on microfilm and in paper formats. Each formatrequires different processing procedures using software andequipment to fill a request.
• Abide by 24-hour turnaround for Rapid and Document Deliveryagreements and a timely manner (usually three to five businessdays) for E-ZBorrow and Interlibrary loan books.
• Ensures compliance with consortial turn-around time agreements(Rapid = 24 hrs, E-ZBorrow = 3 to 5 days)
• Oversee daily retrieval, scanning and processing ofInterlibrary Loan lending requests and Document Delivery in accordwith established policies.
• Process Access PA and IU13 requests from public schools /libraries.
• Assist with some borrowing procedures when needed.
• Update lender profiles in Alma and ILLiad as needed.
• Track overdue interlibrary loan items shipped through lending.Communicate with and/or invoice borrowers as necessary.
• Research the requests for materials that are not readilyidentifiable through the provided databases.
• Determine if any billing charges should be applied for articlerequests and loans (books, DVDs) after checking for IFM andconsulting the OCLC Policies Directory.
• Monitor the L-Delivery Lending folder and check the L-Deliveryin-box when other staff are off for more than 2 business days.
• Use Odyssey, Article Exchange, email, microfilm scanner, bookscanner and any necessary software and equipment for processing anddistributing requests
• Learn new methods, software, workflows, etc. to provide timelyaccessibility of library materials to patrons.
• Use the ILS to circulate items, change due dates, renew andrecall items; create holds; check item status etc.
• Create new ILL patron accounts and update addresses in the ILSas needed.
• Understand use of electronic journals and databases, boundjournals, and microfilm for article processes.

Evening Supervisor

• Supervise all evening Access Services operations includingCirculation and Resource Sharing Services.
• Ensure student employee coverage for closing shifts.
• Communicate facilities issues or other emergencies toappropriate campus partners and communicates with the Director ofLibrary Operations and Library Technologist as needed.

Stack Maintenance

• Supervise Stacks Maintenance for the general collections,juvenile collection, curriculum collections, reference collection,microfilm collection, and bound periodicals so that they remainaccessible to library patrons. This includes sorting, shelving,shelf-reading, straightening, searching, and inventoryingitems.
• Create and update range signs.
• Assess and address/repair damaged items / duplicate callnumbers / splice and repair microfilm.
• Ensure proper distribution of kick stools
• Perform regular walk-throughs of the stacks periodically toassess stack maintenance needs in coordination with the ResourceSharing Technician and Director of Library Operations.
• Identifies/recommends and supervises stacks projects includingcollection shifts, relocation, and reconfiguration ofshelving.
• Supervise and train student workers to assist with stacksprojects as needed.
• Stack Maintenance special projects.

Cataloging

• Serves as a back-up to the Cataloging Technician
• Performs copy cataloging as needed/as time allows.
• Assists with other cataloging projects as time allows,including eBook record cataloging

Supervision, Personnel, and Training

• Supervise all Access Services student staff in theevening.
• Supervise the Library Graduate Assistant.
• Ensure quality customer service and operational efficiency bychecking the accuracy of the work performed by the studentassistants.
• Issue warnings, corrective actions, and praise as appropriateto student employees and inform colleagues of these actions andissues.

Other

• Monitor professional listservs; attend workshops, webinars andconferences as appropriate.
• Use various equipment including microfilm scanners asnecessary.
• Keep current with trends in WCAG accessibility standards andAccess Services.
• All other duties as assigned.

Required Qualifications

• Four years of library-clerical work including two years ofadvanced library clerical work comparable to the LibraryTechnician, and graduation from high school OR two years ofadvanced library clerical work, and an associate degree orequivalent training with major course work in library science OR aBachelor's degree.
• Prior experience working with an ILS or systems used to performInterlibrary Loan functions.
• Knowledge of WCAG 2.1AA accessibility standards.
• Demonstrated problem solving skills.
• Evidence of ability to train and supervise others.
• Evidence of ability to be self-directed .
• Excellent oral, written, and interpersonal communicationskills.
• Proficiency in Microsoft Office including Word, Excel,PowerPoint, Outlook.
• Commitment to inclusive practices and working with diversestudent populations.
• Successful interview.
• Successful completion of three background checks.

Preferred Qualifications

• Earned bachelor's degree.
• Prior experience with Resource Sharing, Circulation,Interlibrary Loan activities.
• Prior work experience in an academic library.
• Prior experience remediating documents for WCAG 2.1 AAcompliance.
• Prior experience working with Alma ILS, ILLiad, ReShare and/orRapidX.
• Prior copy cataloging experience.
• Prior supervisory experience

Job Description

Essential Functions

Please Note: These duties are to be performed with or without an accommodation. We are committed to providing reasonable accommodations in accordance with Americans with Disabilities Act (ADA).

• Ability to work in person on campus in an office setting.
• No or very limited physical effort required.
• No or very limited exposure to physical risks.
• Work is normally performed in a typical interior/office workenvironment.
• Ability to sit for long lengths of time.
• Must be able to lift/pull/push up to 10 pounds.
• Dexterity of hands and fingers to operate a computer keyboardand mouse.