Circulation Services Assistant, Part-time

Pennsylvania College of Technology; Williamsport (Lycoming County); On-site; USD 39,000 - 49,000; Full time

Job summary

Pennsylvania College of Technology in Williamsport, PA seeks a Library Services Assistant to provide circulation desk coverage, open/close the library, and supervise casual staff and student workers. The role supports Archives and Special Collections and helps with hold notices, reserves, and stacks.

Qualifications include an associate degree (bachelor's preferred) and at least one year of library or customer service experience, plus comfort with library systems and office software.

Qualifications

• Associate's Degree required or equivalent experience.
• One year library or related customer service experience required.
• Bachelor's Degree in related field preferred.
• Experience with Integrated Library Systems preferred.
• Ability to use various hardware and software applications.

Responsibilities

• Provide coverage for all library service desks.
• Open/close the library per procedures.
• Direct daily work of casual part-time staff and student workers.
• Maintain circulation desk schedules and adjust coverage as needed.
• Provide training and orientation for circulation areas.
• Respond to alarms and emergencies per procedures.
• Assist with processing memberships and holds.

Skills

Friendly presence

Initiative

Multitasking

Problem solving

Troubleshooting

Computers & office software

Written & verbal communication

Education

Associate's degree or equivalent

Bachelor's degree (preferred)

Tools

Integrated library systems

Library hardware & software

Job description

Overview

This person will be responsible for providing library circulation services, opening/closing the library, training and directing the daily work of casual part-time library assistants and library student workers. This person will assist with maintaining the schedules for student workers, staff coverage of service desks, and contact person coverage. Additionally, this person will assist with hold notices, stack maintenance, library reserves services, and provide support for Archives and Special Collections. Position schedule to be determined by the college. Schedule will vary during non-instructional and summer periods. Flexibility required to meet the needs of the library.

Qualifications

EDUCATION

• Associate's Degree in appropriate discipline or equivalent combination of education and work experience that qualifies the person to perform the functions of the position. Required


• Bachelor's Degree in appropriate discipline. Preferred

EXPERIENCE

• One (1) year of library work experience, preferably in a customer service capacity or equivalent experience in an appropriately related discipline. Required


• Experience with integrated library systems. Preferred


• Experience with a variety of hardware and software applications. Preferred

ABILITIES AND SKILLS

• Must possess a friendly presence, helpful attitude, and professional image. Required


• Ability to work on own initiative and to establish work priorities. Required


• Ability to multitask effectively. Required


• Demonstrated, proactive problem-solving skills. Required


• Ability to perform basic troubleshooting on library equipment. Required


• Demonstrated knowledge with computers and current office programs. Required


• Effective oral and written communication skills. Required

Responsibilities

• Provide assistance and coverage for all library service desks.


• Respond to emergencies following established procedures.


• Direct daily work of casual part-time library services assistants and library student workers.


• Assist with maintaining circulation desk schedules for student workers and staff; monitor advance requests off/changes/gaps and coordinate adjustments as needed, including coverage of service desks.


• Provide training and orientation for circulation services areas.


• Monitor and respond to alarms at the security gates and alarmed exit doors.


• Open and close the library when scheduled, using established procedures.


• Assist with processing library memberships for community members as needed.


• Assist with stack maintenance, following established procedures and guidelines.


• Assist with searching for missing, claimed returned, and claimed lost items.


• Monitor and shred confidential circulation services information on a weekly basis.


• Assist with hold notices and check/process library materials.


• Provide support for library reserves services.


• Provide support for Archives and Special Collections to include retrieval services of archives materials and transcription.

Physical Standards and Special Job Features

• Ability to push a loaded book truck on wheels; weight of loaded book truck is dependent upon incumbent’s own physical capabilities.


• Ability to reach shelves at heights of approximately 7 feet while standing on stool.


• Some lifting not to exceed 35 lbs., accommodations can be made for occasional exceptions.


• Standing for long periods of time may be required.

Pay Transparency

Based on minimum education and experience qualifications the hourly range is $18.51 - $23.42.

College Statement

This is not a complete itemization of all facets of this position. This job description is not an employment agreement or contract. The College has the exclusive right to alter this job description at any time without prior notice.

EEO Statement

Penn College is committed to equal opportunity and the diversity of its workforce.

#LI-Onsite

Job Code

L1157