Circulation Services Assistant, Part-time

Pennsylvania-College-of-Technology; Williamsport (Lycoming County); On-site; USD 25,000 - 32,000; Part time

Job summary

Pennsylvania College of Technology is seeking a part-time Circulation Services Librarian to manage daily desk coverage, supervise casual staff, and coordinate student worker schedules. The role includes training, handling holds, and supporting Archives and Special Collections. Flexibility is required for varying schedules, including summer periods.

The position emphasizes a friendly, proactive approach, strong communication, and basic troubleshooting of library equipment as essential skills.

Qualifications

• Associate's Degree or equivalent combination of education/work experience required.
• Bachelor's Degree preferred.
• One year of library work experience, customer service preferred.
• Experience with integrated library systems preferred.
• Experience with a variety of hardware and software applications preferred.
• Friendly presence, helpful attitude, professional image required.
• Ability to work on own initiative and set priorities.
• Ability to multitask effectively.
• Proactive problem-solving skills.
• Basic troubleshooting on library equipment.
• Knowledge of computers and current office programs.
• Effective oral and written communication skills.

Responsibilities

• Provide assistance and coverage for all library service desks.
• Respond to emergencies following established procedures.
• Direct daily work of casual part-time library services assistants and student workers.
• Assist with maintaining circulation desk schedules for student workers and staff; monitor requests and coordinate coverage.
• Provide training and orientation for circulation services areas.
• Monitor and respond to alarms at security gates/doors.
• Open and close the library when scheduled.
• Assist with processing library memberships for community members.
• Assist with stack maintenance following procedures.
• Search for missing, claimed returned, and claimed lost items.
• Monitor and shred confidential circulation information weekly.
• Assist with hold notices and check/process library materials.
• Provide support for library reserves services.
• Support Archives and Special Collections, including retrieval and transcription.

Skills

Customer service

Multi-tasking

Problem solving

Communication skills

Technical troubleshooting

Computer literacy

Education

Associate's Degree

Bachelor's Degree preferred

Tools

Integrated library systems

Library hardware/software

Job description

Overview

This person will be responsible for providing library circulation services, opening/closing the library, training and directing the daily work of casual part-time library assistants and library student workers. This person will assist with maintaining the schedules for student workers, staff coverage of service desks, and contact person coverage. Additionally, this person will assist with hold notices, stack maintenance, library reserves services, and provide support for Archives and Special Collections. Position schedule to be determined by the college. Schedule will vary during non-instructional and summer periods. Flexibility required to meet the needs of the library.

Qualifications

EDUCATION

• Associate's Degree in appropriate discipline or equivalent combination of education and work experience that qualifies the person to perform the functions of the position. Required


• Bachelor's Degree in appropriate discipline. Preferred

EXPERIENCE

• One (1) year of library work experience, preferably in a customer service capacity or equivalent experience in an appropriately related discipline. Required


• Experience with integrated library systems. Preferred


• Experience with a variety of hardware and software applications. Preferred

ABILITIES AND SKILLS

• Must possess a friendly presence, helpful attitude, and professional image. Required


• Ability to work on own initiative and to establish work priorities. Required


• Ability to multitask effectively. Required


• Demonstrated, proactive problem-solving skills. Required


• Ability to perform basic troubleshooting on library equipment. Required


• Demonstrated knowledge with computers and current office programs. Required


• Effective oral and written communication skills. Required

Responsibilities

• Provide assistance and coverage for all library service desks.


• Respond to emergencies following established procedures.


• Direct daily work of casual part-time library services assistants and library student workers.


• Assist with maintaining circulation desk schedules for student workers and staff; monitor advance requests off/changes/gaps and coordinate adjustments as needed, including coverage of service desks.


• Provide training and orientation for circulation services areas.


• Monitor and respond to alarms at the security gates and alarmed exit doors.


• Open and close the library when scheduled, using established procedures.


• Assist with processing library memberships for community members as needed.


• Assist with stack maintenance, following established procedures and guidelines.


• Assist with searching for missing, claimed returned, and claimed lost items.


• Monitor and shred confidential circulation services information on a weekly basis.


• Assist with hold notices and check/process library materials.


• Provide support for library reserves services.


• Provide support for Archives and Special Collections to include retrieval services of archives materials and transcription.

Physical Standards and Special Job Features

• Ability to push a loaded book truck on wheels; weight of loaded book truck is dependent upon incumbent’s own physical capabilities.


• Ability to reach shelves at heights of approximately 7 feet while standing on stool.


• Some lifting not to exceed 35 lbs., accommodations can be made for occasional exceptions.


• Standing for long periods of time may be required.

Pay Transparency

Based on minimum education and experience qualifications the hourly range is $18.51 - $23.42.

College Statement

This is not a complete itemization of all facets of this position. This job description is not an employment agreement or contract. The College has the exclusive right to alter this job description at any time without prior notice.

EEO Statement

Penn College is committed to equal opportunity and the diversity of its workforce.

#LI-Onsite

Job Code

L1157