Periodicals Supervisor 2nd Shift

The Chronicle Of Higher Education, Inc.; Wilberforce (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. in Wilberforce, Ohio, is seeking a candidate to oversee and manage student employees while coordinating hiring and training for the Federal Work Study program. The role requires demonstrated customer service experience and a Bachelor’s degree.

Responsibilities include managing patron services, assisting with library systems, and providing academic support. Preferred qualifications include experience with library automated systems and Microsoft Office applications.

Qualifications

• At least one year of library experience.
• Ability to organize and perform duties independently.
• Experience working in an academic library setting.

Responsibilities

• Coordinates hiring and training of Federal Work Study (FWS) student employees.
• Supervises, trains, and manages student employees.
• Conducts user and item record maintenance and performs opening and closing procedures.

Skills

Customer service experience

Supervision of student employees

Excellent oral and written communication skills

Knowledge of computer applications and technology

Education

Bachelor’s degree

Tools

Alma fulfillment system

Microsoft Office Suite

Job description

Duties

• Coordinates hiring and training of Federal Work Study (FWS) student employees
• Supervises, trains, and manages student employees
• Oversees and manages the functional supervision of Circulation during 2nd shift hours
• Conducts user and item record maintenance, physical material processing, shelving materials, shelf reading, stack maintenance, and other collection maintenance needs
• Develops best practices, strategies, and workflows in accordance with library policies
• Manages circulating materials, including course reserves, interlibrary loans, general collection, and instructional services materials
• Performs opening and closing procedures during scheduled shifts
• Assists with cleanup projects for the Integrated Library System (ILS)
• Assists patrons with use of the library catalog, access to electronic resources, computers, and printing
• Manages patron services
• Manages consortia borrowing and lending requests
• Manages visiting patron in an INN REACH consortia Network
• Compiles various library statistical reports
• Assists with library exhibits
• Participates in digitization projects
• Handles basic printer, computer, and copier troubleshooting, and reports technology issues
• Provides support to students, faculty, and staff at various service points
• Performs other duties as assigned

Minimum Qualifications

• Bachelor’s degree
• At least one year library experience
• Demonstrated customer service experience

Preferred Qualifications

• Experience with a library automated system, preferably Innovative interfaces Inc. Sierra or Ex Libris’ Alma
• Knowledge of and/or experience with Alma fulfillment system
• Experience working in an academic library setting with faculty, staff, and students
• Experience supervising student employees
• Excellent oral and written communication skills
• Knowledge of computer applications and technology
• Experience with interlibrary loan and document delivery automated systems (OCLC WorldShare ILL, ex Libris’ Rapido)
• Ability to organize and perform duties independently
• Ability to understand and follow both verbal and written instructions
• Knowledge of Microsoft Office Suite: Word, Excel, PowerPoint, Access (or similar software)