Collection Agent

Mandarich Law Group, LLP; Chicago (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive Hourly Salary

Graduated bonus system

Medical, Dental, and Vision insurance

401K plan with company match

Long and Short Term Disability Insurance

Company paid Life Insurance

PTO

Paid Holidays

Paid Parental Leave

Employee Referral Program

Parental leave

Referral program

Job summary

A law firm in Chicago seeks Collectors to handle inbound calls and negotiate delinquent accounts. This role offers a competitive hourly salary, a graduated bonus system, and benefits including health insurance and a 401K plan. Ideal candidates will have excellent communication and multitasking skills, with prior customer service experience preferred. Join a dynamic team just in time for tax season, where significant bonuses are available to new employees.

Qualifications

• Excellent verbal communication skills are essential.
• Ability to multitask and manage time effectively.
• Previous customer service experience preferred.

Responsibilities

• Handle up to 100 inbound calls to negotiate accounts.
• Calculate acceptable settlement amounts per client guidelines.
• Manage an open queue of accounts to meet collection goals.

Skills

Excellent verbal communication skills

Multitasking

Time management skills

Customer service experience

Job description

TAX TIME IS HERE!! Mandarich Law Group NEEDS Collectors for our Chicago, IL office. This is a great opportunity to earn significant monthly bonuses. Company inventory has almost DOUBLED in the past several months.

START ASAP TO TAKE ADVANTAGE OF TAX TIME BONUS OPPORTUNITY WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!!

Available shift is 8am - 5pm, Monday thru Friday. In-Office.

What You’ll Do:

• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Qualifications:

• Excellent verbal communication skills.
• Multitasking and time management skills to work through the account queue and inbound call volume.
• Previous customer service work preferred.

Benefits and Compensation:

• Competitive Hourly Salary
• Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses - TAX TIME IS HERE!!!
• Medical, Dental, and vision; 401K plan with company match
• Long and Short Term Disability Insurance
• Company paid Life Insurance
• PTO
• Paid Holidays
• Paid Parental Leave
• Employee Referral Program

"We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer of guarantee of employment".