Collection Agent

MANDARICH LAW GROUP, LLP; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly salary

Medical, dental, and vision

401K with company match

Disability Insurance

Life Insurance

Paid time off

Paid holidays

Parental leave

Employee referral program

Job summary

Mandarich Law Group, LLP is seeking a full-time Collection Agent to negotiate delinquent accounts by phone and coordinate with clients. This in-office role in Florida aligns with a fast-paced environment.

You will handle up to 100 inbound calls, calculate settlements per guidelines, and maintain an active queue to hit monthly goals. In-office hours apply in Florida (8am–5pm).

Qualifications

• Clear verbal communication during calls with consumers and attorneys.
• Ability to multitask while managing the account queue.
• Customer service experience is preferred.

Responsibilities

• Handle up to 100 inbound calls to negotiate delinquent accounts.
• Calculate settlement amounts per client guidelines and management.
• Maintain an open queue to consistently hit monthly collection goals.

Skills

Excellent verbal communication

Multitasking

Time management

Job description

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office and our Lake Mary, FL office.

START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!!

Available shift in NY is 9:30am - 6pm, Monday thru Friday, In-Office.

Available shift in FL is 8am - 5pm, Monday thru Friday, In-Office.

What You'll Do

• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal

Requirements

• Excellent verbal communication skills'
• Multitasking and time management skills to work through the account queue and inbound call volume
• Previous customer service work preferred

Benefits

• Competitive Hourly Salary
• Medical, Dental, and vision; 401K plan with company match
• Long and Short Term Disability Insurance
• Company paid Life Insurance
• PTO
• Paid Holidays
• Paid Parental Leave
• Employee Referral Program

"We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer of guarantee of employment".