Collection Agent

Mandarich Law Group, LLP; New York (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with company match

Disability Insurance

Life Insurance

PTO

Paid Holidays

Parental Leave

Referral Program

Job summary

Mandarich Law Group is seeking full-time Collection Agents for our Williamsville, NY and Lake Mary, FL offices to negotiate delinquent accounts and manage coverage for client portfolios.

You will handle inbound calls and determine acceptable settlements, while maintaining an active queue to meet monthly collection targets and performance metrics.

Qualifications

• Excellent verbal communication skills.
• Multitasking and time management to handle queue and call volume.
• Previous customer service work preferred.

Responsibilities

• Handle up to 100 inbound calls while negotiating delinquent/charged-off accounts.
• Calculate settlements according to client guidelines and management.
• Manage an open queue to consistently hit monthly collection goals.

Skills

Excellent verbal communication

Multitasking and time management

Customer service experience

Job description

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office and our Lake Mary, FL office.

START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!!

Available shift in NY is 9:30am - 6pm, Monday thru Friday, In-Office.

Available shift in FL is 8am - 5pm, Monday thru Friday, In-Office.

What You'll Do

• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Benefits

• Competitive Hourly Salary
• Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses - TAX TIME IS HERE!!!
• Medical, Dental, and vision; 401K plan with company match
• Long and Short Term Disability Insurance
• Company paid Life Insurance
• PTO
• Paid Holidays
• Paid Parental Leave
• Employee Referral Program

Requirements

• Excellent verbal communication skills'
• Multitasking and time management skills to work through the account queue and inbound call volume.
• Previous customer service work preferred.

"We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer of guarantee of employment"