Collection Agent

Mandarich Law Group; Village of Williamsville (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K with company match

Life Insurance

Disability Insurance

PTO

Paid Holidays

Paid Parental Leave

Employee Referral Program

Job summary

Mandarich Law Group is a leading creditor's rights law firm with offices in multiple states, seeking full-time Collection Agents for our Williamsville, NY and Lake Mary, FL offices. You will handle inbound calls, negotiate settlements, and apply client guidelines to determine acceptable amounts.

In-office roles offer a competitive hourly rate and benefits. Strong verbal communication, multitasking, and prior customer service experience are valued as you work toward monthly collection goals in a

Qualifications

• Excellent verbal communication skills.
• Multitasking and time management skills.
• Previous customer service experience preferred.

Responsibilities

• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Skills

Inbound calls

Verbal communication

Multitasking

Customer service

Job description

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office and our Lake Mary, FL office.

START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!!

Available shift in NY is 9:30am - 6pm, Monday thru Friday, In-Office.

Available shift in FL is 8am - 5pm, Monday thru Friday, In-Office.

What You'll Do

• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

• Excellent verbal communication skills'

• Multitasking and time management skills to work through the account queue and inbound call volume.
• Previous customer service work preferred.

• Competitive Hourly Salary
• Medical, Dental, and vision; 401K plan with company match
• Long and Short Term Disability Insurance
• Company paid Life Insurance
• PTO
• Paid Holidays
• Paid Parental Leave
• Employee Referral Program

"We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer of guarantee of employment".