Collateral Docs Specialist II – On-Site Mortgage Servicing

Coast One Mortgage; Greer (SC); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401(k) with employer match

Paid parental leave

Descripción de la vacante

Newrez is seeking a Document Administration Collateral Specialist II to manage collateral requests, file handling, and inventory. You will interact with vendors and servicing partners to ensure timely processing of documents and custody tasks.

The role requires knowledge of mortgage servicing, strong organizational skills, and proficiency with MS Office, MERS, and image repositories. On-site in Greer, SC with comprehensive benefits and growth opportunities.

Formación

• High school diploma or equivalent required.
• Associates or bachelor’s degree preferred.
• 2–4 years in Document Administration or Mortgage Servicing.
• Internal candidates: prior year performance evaluation required.
• Internal candidates: Supervisor recommendation.

Responsabilidades

• Ensure requested documentation is completed within specific task SLAs.
• Request collateral files from custodians to obtain all needed docs within SLAs.
• Identify and cure collateral delivery exceptions.
• Address inquiries from vendors, investors, and Portfolio Managers promptly.
• Review daily task queue and exception reports to meet SLAs.
• Update actions/follow-ups in all systems.
• Prepare reporting for management, investors, and vendors.
• Update MERS and inventory systems with changes.

Conocimientos

Mortgage servicing knowledge

Vendor coordination

MS Office proficiency

Document management

Communication skills

Attention to detail

Analytical skills

Educación

High school diploma or equivalent

Associates or bachelor's degree preferred

2-4 years experience in Document Administration or Mortgage Servicing

Performance evaluation history

Supervisor recommendation

Herramientas

MS Office (Word, Excel, Outlook)

MERS

Image repositories

Descripción del empleo

Newrez is seeking a Document Administration Collateral Specialist II to manage collateral requests, file handling, and inventory. You will interact with vendors and servicing partners to ensure timely processing of documents and custody tasks.

The role requires knowledge of mortgage servicing, strong organizational skills, and proficiency with MS Office, MERS, and image repositories. On-site in Greer, SC with comprehensive benefits and growth opportunities.