Collaboration Tech & Workflow Architect

Cooley

Chicago (IL)

Hybrid

USD 115,000 - 160,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision

Hybrid work model

Paid time off

Parental leave

Job summary

Cooley in Chicago seeks a Collaboration Technology and Workflow Engineer to architect, build, and evolve the firm's enterprise intranet and workflow solutions using Exchange Online, SharePoint Online, Power Platform, and the Microsoft 365 ecosystem.

This hands-on role combines deep technical expertise with platform governance, delivering scalable, secure digital experiences that automate workflows and connect content, search, and analytics for the firm.

Qualifications

4+ years directly applicable experience designing and implementing intranet and workflow solutions.
Deep technical expertise of SharePoint Online and Power Platform architecture and governance.
Modern web development experience (SPFx, React, TypeScript) and modern engineering practices (Git, CI/CD).
Experience with REST API design, consumption, and JSON/XML data handling.
Ability to balance customization with maintainability and minimize technical debt.

Responsibilities

Exchange Online: Develop automation, templates, and repeatable processes to streamline mailbox, group, permission, and mail flow management.
Architect, administer, and modernize Exchange Online services to support secure, scalable, and reliable messaging capabilities across the firm.
Monitor service health, usage, and performance trends to identify risks, improve reliability, and support continuous improvement.
Workflow Automation: Design and build workflow solutions using Power Platform and related technologies to automate manual processes, improve user experience, and drive business value.
Develop roadmap for solutions and perform hands-on scripting, automation and development.
Establish and maintain governance, standards, and reusable patterns for workflow automation solutions to ensure scalability, security, maintainability, and alignment with firm technology practices.
Drive Business & User Value: Understand business goals and user requirements.
Generate technical and functional requirements through structured meetings and workshops.
Translate requirements into an appropriate technical solution.
Identify and pursue additional opportunities to bring value to our clients by going beyond defined requirements to deliver optimal, scalable solutions.
Documentation: Contribute to the establishment and refinement of documentation, including creation/maintenance of templates and deployment runbooks, documenting best practices and enhancing delivery methodology.
Usage and Analytics: Leverage Power BI and Microsoft 365 reporting for continuous improvement based on usage data.
Roadmap: Stay on top of Microsoft 365 SharePoint, Exchange, Power Platform, and related roadmap announcements and new services.
User Enablement: Design strategies that empower employees to work productively using the tools you've built and enable user self-service where applicable.
Partner with change management initiatives and contribute to user adoption strategies.
Collaboration: Share best practices with internal team members and clients.
Work as a member of a project team, lead technical design reviews and mentor junior developers and architects.
All other duties as assigned or required.