Coffeehouse Shift Supervisor - Lead with Craft & Heart

Starbucks Corp.; Phoenix (AZ); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Tuition assistance (Starbucks College"

401(k) with employer match

Health benefits

Job summary

Starbucks Coffee Company in Phoenix is seeking a Shift Supervisor to lead with craft and heart, ensuring a warm and welcoming space where each guest experience matters. You will coach the team, delegate tasks, and uphold quality standards for beverages and food while maintaining store safety and policy compliance.

Ideal candidates bring 6 months of customer-facing experience, strong communication, teamwork, and the ability to work flexible hours across mornings, evenings, weekends, and holidays.

Qualifications

• Regular attendance and punctuality
• Flexible hours including early mornings, evenings, weekends, nights and holidays
• Six months of customer-facing experience and ability to fulfill customer requests
• Prepare and coach beverage/food preparation to standard recipes or customized for customers
• Delegate tasks to staff and coordinate teams of two or more employees
• Direct the work of others and learn quickly while delivering quality service

Responsibilities

• Lead with craft and heart to maintain a welcoming space for the community
• Ensure quality beverages and food products meet standards
• Coach and supervise team members during shifts
• Uphold store policies, cash handling, safety and security
• Collaborate with colleagues to provide a positive guest experience

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Phoenix is seeking a Shift Supervisor to lead with craft and heart, ensuring a warm and welcoming space where each guest experience matters. You will coach the team, delegate tasks, and uphold quality standards for beverages and food while maintaining store safety and policy compliance.

Ideal candidates bring 6 months of customer-facing experience, strong communication, teamwork, and the ability to work flexible hours across mornings, evenings, weekends, and holidays.