Coffeehouse Shift Supervisor — Lead with Craft & Heart

Starbucks Corp.; Phoenix (AZ); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid vacation

Parental leave

Sick time

Holiday pay

Stock program

Job summary

Starbucks Coffee Company in Phoenix seeks a Shift Supervisor to lead a barista team with craft and heart, ensuring a welcoming store environment where every guest leaves with a smile. You will coach staff, maintain quality beverages and food, and uphold safety, cash handling, and store policies during fast-paced shifts.

You will drive guest satisfaction through friendly service and teamwork, supporting growth and adhering to company standards.

Qualifications

• Attendance and punctuality with or without accommodation.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Six months of customer-facing experience.
• Prepare beverages/food to standard recipes or customized for customers.
• Six months of experience delegating tasks to two or more employees.
• Strong communication, teamwork and interpersonal skills.

Responsibilities

• Oversee daily shift operations and supervise the team.
• Ensure quality beverages and food meet Starbucks standards.
• Uphold cash handling, store safety and security policies.
• Coach and develop team members to deliver great guest experiences.
• Provide a welcoming, friendly service to customers and maintain store standards.

Skills

Direct the work of others

Learn quickly

Oral communication

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Phoenix seeks a Shift Supervisor to lead a barista team with craft and heart, ensuring a welcoming store environment where every guest leaves with a smile. You will coach staff, maintain quality beverages and food, and uphold safety, cash handling, and store policies during fast-paced shifts.

You will drive guest satisfaction through friendly service and teamwork, supporting growth and adhering to company standards.