Coffeehouse Shift Supervisor — Lead with Craft

Starbucks Corp.; Phoenix (AZ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Corp. in Phoenix seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach beverage and food preparation, uphold store standards, and guide a team to deliver exceptional service.

The role requires 6 months of customer-facing experience, strong communication, and the ability to work flexible hours, including mornings, evenings, weekends, and holidays. Starbucks offers extensive benefits and growth opportunities.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Six months of experience delegating tasks or coordinating 2+ employees.
• Ability to learn quickly and work as part of a team.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and store policies.

Responsibilities

• Direct and coach the preparation of beverages and food to standard recipes or customer customizations.
• Maintain regular attendance and punctuality, including flexible hours, mornings, evenings, weekends, holidays.
• Lead with craft and heart to create a welcoming Starbucks experience for the community.
• Oversee cash handling, store safety, and security per policy.
• Direct the work of others and coordinate tasks of team members.

Skills

Customer service

Team leadership

Communication

Attendance & punctuality

Flexibility

Delegation

Retail environment knowledge

Interpersonal skills

Job description

Starbucks Corp. in Phoenix seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach beverage and food preparation, uphold store standards, and guide a team to deliver exceptional service.

The role requires 6 months of customer-facing experience, strong communication, and the ability to work flexible hours, including mornings, evenings, weekends, and holidays. Starbucks offers extensive benefits and growth opportunities.