Coffeehouse Shift Lead & Community Builder

Starbucks Corp.; Phoenix (AZ); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Starbucks College Achievement Plan (tu

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming and vibrant store environment in the Phoenix area. You will oversee team performance, uphold quality beverages and foods, and coach partners to deliver exceptional customer experiences.

Ideal candidates bring 6 months of customer interaction experience and team coordination skills, with a commitment to store safety, cash handling, and policy adherence.

Qualifications

• Six (6) months of experience interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and coordinating a team.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Delegate tasks and coordinate the work of two or more employees during shifts.
• Ensure cash handling, store safety and security, and adherence to operating policies.

Skills

Direct work leadership

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming and vibrant store environment in the Phoenix area. You will oversee team performance, uphold quality beverages and foods, and coach partners to deliver exceptional customer experiences.

Ideal candidates bring 6 months of customer interaction experience and team coordination skills, with a commitment to store safety, cash handling, and policy adherence.