Coffeehouse Shift Supervisor: Lead Craft & Connection

Starbucks Corp.; Charlotte (NC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Paid parental leave

Health insurance

Job summary

Starbucks Coffee Company in Charlotte, NC is seeking a Shift Supervisor to lead a busy store with craft and heart. You will guide partner teams, ensure beverage quality and safety, and create a welcoming space that sparks connection within the community.

In this role you’ll coach colleagues, manage tasks, and help deliver a consistent guest experience while maintaining store standards and executing the store’s daily plan. This position offers growth opportunities and comprehensive benefits.

Qualifications

• Six months of experience in a role requiring customer interaction and fulfillment of requests.
• Ability to coach and prepare beverages/food to standard recipes.
• Experience delegating tasks and coordinating two or more employees.

Responsibilities

• Lead store operations to ensure beverage/food quality and customer safety.
• Direct and coach team members to follow standards and procedures.
• Support scheduling and shift execution to meet store goals.

Skills

Customer service

Team leadership

Communication

Job description

Starbucks Coffee Company in Charlotte, NC is seeking a Shift Supervisor to lead a busy store with craft and heart. You will guide partner teams, ensure beverage quality and safety, and create a welcoming space that sparks connection within the community.

In this role you’ll coach colleagues, manage tasks, and help deliver a consistent guest experience while maintaining store standards and executing the store’s daily plan. This position offers growth opportunities and comprehensive benefits.