Coffeehouse Shift Lead — Craft, Lead & Connect

Starbucks Corp.; Charlotte (NC); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Tuition assistance (Starbucks College)

Paid vacation and sick time

Job summary

Starbucks Coffee Company in Charlotte, NC is seeking a Shift Supervisor to lead daily operations, mentor partners, and ensure a welcoming environment for customers. You will guide beverage and food preparation to standard recipes, while upholding safety, cash handling, and quality controls.

The role requires flexible hours and strong interpersonal skills; Starbucks offers extensive benefits and growth opportunities for partners.

Qualifications

• Six months of customer-facing experience and ability to interact with customers.
• Ability to delegate tasks to two or more employees and coordinate shifts.
• Flexibility to work early mornings, evenings, weekends, nights or holidays.
• Commitment to store policies, safety, quality and cash handling expectations.

Responsibilities

• Lead shift with craft and heart to create a welcoming Starbucks experience.
• Prepare beverages and food to standard recipes and adapt as needed.
• Coach and delegate tasks to team members and monitor performance.
• Maintain store safety, security, inventory, and cash handling procedures.

Skills

Customer service

Team leadership

Food and beverage prep

Cash handling

Attendance punctuality

Job description

Starbucks Coffee Company in Charlotte, NC is seeking a Shift Supervisor to lead daily operations, mentor partners, and ensure a welcoming environment for customers. You will guide beverage and food preparation to standard recipes, while upholding safety, cash handling, and quality controls.

The role requires flexible hours and strong interpersonal skills; Starbucks offers extensive benefits and growth opportunities for partners.