Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; North Carolina; On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

401(k) with employer match

Stock program (Bean Stock)

Quarterly bonus

Tuition coverage via Starbucks College

Paid vacation and sick time

Job summary

Starbucks Corp. in North Carolina is seeking a shift supervisor to lead with craft and heart, delivering quality beverages and food while fostering a welcoming, community-focused cafe.

You will coach team members, ensure safety and policies, handle cash, and create memorable experiences for customers through strong communication and teamwork. This role supports growth through development experiences and extensive partner benefits.

Qualifications

• Six (6) months of experience in a position requiring constant interaction with customers.
• Meet store operating policies and standards, including cash handling and safety.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• At least six (6) months of experience delegating tasks to other employees and coordinating a team.

Responsibilities

• Lead with craft and heart to make the cafe welcoming for the community.
• Direct and coach team members to ensure quality beverages and food products.
• Uphold store policies, safety standards, and cash handling procedures.
• Foster teamwork and build relationships with customers and partners.

Skills

Directing others

Customer service

Communication skills

Retail knowledge

Team collaboration

Relationship building

Job description

Starbucks Corp. in North Carolina is seeking a shift supervisor to lead with craft and heart, delivering quality beverages and food while fostering a welcoming, community-focused cafe.

You will coach team members, ensure safety and policies, handle cash, and create memorable experiences for customers through strong communication and teamwork. This role supports growth through development experiences and extensive partner benefits.