Shift Lead: Craft Coffee & Community

Starbucks Corp.; Charlotte (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition assistance

Job summary

Starbucks Corp. in Charlotte, NC is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community. You will guide partners, uphold quality beverages and food, and support safety and standards in a fast-paced environment.

This role emphasizes coaching, collaboration, and strong customer service, with growth opportunities and a comprehensive benefits package for partners.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to coach others and delegate tasks.
• Strong communication and interpersonal skills.
• Ability to work as part of a team.
• Familiar with store policies and safety standards.

Responsibilities

• Lead daily operations as shift supervisor, ensuring a welcoming space for customers.
• Prepare beverages and food to standard recipes and adapt for customization.
• Delegate tasks to team members and coordinate shift activities.
• Maintain store safety and adherence to policies and procedures.

Skills

Direct the work of others

Customer service

Effective communication

Teamwork

Relationship building

Job description

Starbucks Corp. in Charlotte, NC is seeking a Shift Supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community. You will guide partners, uphold quality beverages and food, and support safety and standards in a fast-paced environment.

This role emphasizes coaching, collaboration, and strong customer service, with growth opportunities and a comprehensive benefits package for partners.