Coffeehouse Shift Leader: Lead, Motivate & Grow the Team

Caribou Coffee Company; Grapevine (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee Company is seeking a Shift Leader to oversee daily operations and guide the team in delivering high-quality coffee and guest experience. You will ensure adherence to brand standards, manage shift tasks, and support the General Manager in creating an engaging work environment.

The role emphasizes coaching, inventory awareness, and safety while maintaining exceptional customer service and smooth shift transitions.

Qualifications

• At least 6 months of experience in a leadership role or trained to take on Shift Leader responsibilities
• Maintain flexible availability to meet business and team needs
• Must be at least 18 years of age

Responsibilities

• Lead shifts with a focus on brand standards, product quality, cleanliness, and guest connections
• Coach and train team members on responsibilities, products, and promotions
• Ensure adherence to standard operating procedures including cash handling and safety
• Communicate deployment and roles on the floor to keep the shift moving
• Own the shift with a smooth hand-off to the next supervisor
• Manage tasks like deposits, inventory, and product orders timely

Skills

Leadership

Shift management

Flexible availability

Education

High school diploma or GED

Job description

Caribou Coffee Company is seeking a Shift Leader to oversee daily operations and guide the team in delivering high-quality coffee and guest experience. You will ensure adherence to brand standards, manage shift tasks, and support the General Manager in creating an engaging work environment.

The role emphasizes coaching, inventory awareness, and safety while maintaining exceptional customer service and smooth shift transitions.