Coffeehouse Shift Leader — Craft, Coach & Community

Starbucks Corp.; Surprise (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition coverage

401(k) employer match

Paid parental leave

Job summary

Starbucks Coffee Company in Surprise, AZ is looking for a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and consistent service. You will coach team members, oversee beverage and food preparation to standard recipes, and uphold cash handling, safety, and store policies while delivering friendly customer experiences.

If you value teamwork, quick learning, and flexible hours including mornings, evenings, weekends, and holidays, this role offers growth

Qualifications

• 6+ months of experience in a role with regular customer interaction.
• 6+ months of experience delegating tasks to two or more employees.
• Ability to direct the work of others and learn quickly.
• Strong interpersonal and communication skills.
• Availability to work flexible hours including early mornings, evenings, weekends, holidays.
• Knowledge of cash handling and store safety standards.

Responsibilities

• Lead and coach the team to prepare beverages and foods to standard recipes.
• Direct the work of others and coordinate tasks across shifts.
• Ensure adherence to store policies, cash handling, safety, and security.

Skills

Customer service

Team leadership

Communication skills

Retail environment knowledge

Cash handling

Job description

Starbucks Coffee Company in Surprise, AZ is looking for a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and consistent service. You will coach team members, oversee beverage and food preparation to standard recipes, and uphold cash handling, safety, and store policies while delivering friendly customer experiences.

If you value teamwork, quick learning, and flexible hours including mornings, evenings, weekends, and holidays, this role offers growth